Start by pursuing your insurer’s internal appeal process, which aims to resolve claims disputes in-house. Try calling your agent or visiting the provider’s website to learn more information.
In your appeal, you should cite personal evidence that contradicts the insurer’s final decision. You’ll want to include things like:
Photographs
Eyewitness reports
Medical records
The police report
If the insurance company upholds the denial, it’s possible to file a complaint through your state’s insurance department. Many states have a commissioner of insurance who handles complaints and can step in to demand the insurance company takes action.
If you’re looking to switch providers after a negative experience, use the
app to compare dozens of competitive quotes and switch to a new policy hassle-free. Sign-up only takes 45 seconds, and you’ll never need to fill out long forms or make an awkward phone call again.
Jerry partners with more than 50 insurance companies, but our content is independently researched, written, and fact-checked by our team of editors and agents. We aren’t paid for reviews or other content.