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Jerry Data & Research
Assurance America Car Insurance Review(Sep 2023)
Assurance America Car Insurance Review
(Sep 2023)
In a research study examining the experiences of actual insurance policyholders, the Jerry research team discovered that Assurance America stands out as ranking 8th among smaller and regional insurance providers.
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R.E. Fulton
Expert Insurance Writer and Editor
Reviewed by Josh Damico, Vice President Insurance Operations
Edited by Lina Zhang, Licensed Insurance Agent, VP of Operations
What's on this page?
- Comprehensive Assurance America Car Insurance Review
- So, is Assurance America a good insurance company?
- Assurance America car insurance reviews
- Assurance America pros and cons
- Is Assurance America the right insurance company for you?
- Is Assurance America car insurance expensive?
- Will Assurance America raise your rates?
- Does Assurance America resolve claims fast?
- Does Assurance America have good customer service?
- Assurance America car insurance discounts
- Assurance America coverage options
- Assurance America’s additional tools and services
- FAQs
- Read all Assurance America Car Insurance Reviews
- Methodology
- Meet Our Experts
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Comprehensive Assurance America Car Insurance Review
According to
Jerry
’s research team, Assurance America is a reliable pick among smaller or regional insurance companies.Jerry
experts conducted one of the nation's most extensive reviews to collect car insurance information over 18 months. We surveyed over 18,000 policyholders from all 50 states, asking them about their experience with their insurance company’s customer service, renewal process, claims handling, and more. Here’s a breakdown of how our verified Assurance America policyholders ranked the company:
4.6
267 Reviews
5 Stars
75.66%
4 Stars
14.98%
3 Stars
6.74%
2 Stars
1.12%
1 Star
1.5%
So, is Assurance America a good insurance company?
Yes, especially for those who want a personalized, philanthropic insurance carrier.
Not every insurance company donates 5% of its total profits to fighting homelessness, but Assurance America does! They also received 91% positive reviews from over 200 customers surveyed. Only 2% of respondents had something negative to say about the company.
If you compare those reviews to the national average ratio of 64% positive reviews to 18.54% negative reviews, it’s plain to see that Assurance America is doing something right.
The good: Assurance America is well-known for its affordable prices and friendly customer service. Most customers reported:
- Low rates and willingness to find coverage that worked with their budget
- Straightforward, simple insurance policies
- Insurance agents who are quick to respond
The not-so-great:
- The company might not offer insurance coverage in your state
- Assurance America doesn’t offer renter’s or homeowner’s insurance, so you can’t bundle policies
In our survey of Assurance America drivers, we asked them to rate the company on its cost, customer service, claims process, renewal, and overall satisfaction.
See how Assurance America’s ratings compared to the national average of all companies surveyed below:
| Criteria | Assurance America's Rating | Industry Average |
|---|---|---|
Overall | 4.5 | 4.1 |
Cost / Price | 4.3 | 3.8 |