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Jerry Data & Research
Plymouth Rock Car Insurance Review(Oct 2024)
Plymouth Rock Car Insurance Review
(Oct 2024)
According to our nationwide insurance survey, Plymouth Rock Assurance stands out as a top auto insurance company in 2023, based on our analysis of customer reviews.
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R.E. Fulton
Licensed Insurance Agent —Senior Content Writer
Reviewed by Josh Damico, Vice President Insurance Operations
Edited by Lina Zhang, Licensed Insurance Agent, VP of Operations
What's on this page?
- Comprehensive Plymouth Rock Car Insurance Review
- So, is Plymouth Rock a good insurance company?
- Plymouth Rock car insurance reviews
- Plymouth Rock pros and cons
- Is Plymouth Rock the right insurance company for you?
- Is Plymouth Rock car insurance expensive?
- Find real Plymouth Rock car insurance quotes
- Will Plymouth Rock raise your rates?
- Does Plymouth Rock resolve claims fast?
- Does Plymouth Rock have good customer service?
- Plymouth Rock car insurance discounts
- Plymouth Rock coverage options
- Plymouth Rock’s additional tools and services
- Compare Plymouth Rock quotes by driver profile
- FAQs
- Read all Plymouth Rock Car Insurance Reviews
- Methodology
- Meet Our Experts
Load full table of contents
Comprehensive Plymouth Rock Car Insurance Review
Plymouth Rock Assurance is a leading
auto insurance
company in 2023, according to the customer reviews we analyzed during our nationwide insurance survey. Here’s a breakdown of how our verified Plymouth Rock policyholders ranked Plymouth Rock:
4.2
144 Reviews
5 Stars
55.56%
4 Stars
18.75%
3 Stars
16.67%
2 Stars
3.47%
1 Star
5.56%
So, is Plymouth Rock a good insurance company?
Overall, yes—Plymouth Rock is a good insurance company.
Jerry’s research team analyzed tons of reviews from real Plymouth Rock policyholders. We found that of those respondents, 76% had positive things to say about the company, while only 9.5% expressed negative sentiments.
Compared to the national average of 64% positive reviews, Plymouth Rock is leading many of its competitors.
The good: Positive reviews of Plymouth Rock focus on friendly service and affordable rates. Most customers report:
The bad: Negative reviews typically came from drivers who weren't happy with their rates.
We asked Plymouth Rock policyholders to rate the company based on its affordability, claims process, customer service, and renewal procedure.
Check out how Plymouth Rock’s ratings stack up against the national average:
| Criteria | Plymouth Rock's Rating | Industry Average |
|---|---|---|
Overall | 4.2 | 4.1 |
Cost / Price | 3.9 | 3.8 |
Claim Experience | 4.1 | 3.5 |
Customer Service | 4.2 | 4 |
Renewal Experience | 4.3 | 4 |
Plymouth Rock insurance is available in six U.S. states: Connecticut, Massachusetts, New Hampshire, New Jersey, New York, and Pennsylvania.
As part of our Plymouth Rock insurance review, we felt it was important to see how top rating agencies grade the company in addition to our own data. Here’s how some of the top third-party reviewers rank Plymouth Rock compared to other leading car insurance companies:
Critera | Plymouth Rock | Score Out Of |
|---|---|---|
BBB Rating | A+ | A+ |
NAIC Rating | 0.88 | 6 |
Clearsurance | 4.04 | 5 |
A.M. Best Rating | A- | A++ |
IOS App Store Rating | 4.8 | 5 |
Google Play Store Rating | 4.7 | 5 |
Please note that a greater NAIC score indicates increased risk.
Plymouth Rock car insurance reviews
We asked real Plymouth Rock customers to rate the company based on specific categories that interest us. But we also wanted to hear about their personal experiences. Here’s what some of our actual Plymouth Rock respondents had to say:
Plymouth Rock pros and cons
Here are the pros and cons of a Plymouth Rock auto insurance policy based on our survey data and third-party ratings:
ProsMost customers find fair prices
Quality customer service
A range of discounts and helpful tools
ConsLimited coverage areas
A lack of online information
Some customers report unexpected rate increases
Is Plymouth Rock the right insurance company for you?
Plymouth Rock is an excellent choice for:
- Drivers in the Northeast or New England
- Drivers looking tobundle home and auto insurance
- Drivers looking for full coverage
- Drivers with a history of violations, like speeding tickets
Keep in mind: Not all drivers in these categories will find the best rates on insurance coverage with Plymouth Rock. That said, even drivers with a clean record can find great rates with the company.
Plymouth Rock Assurance writes insurance in Massachusetts, New Jersey, Connecticut, New Hampshire, New York, and Pennsylvania. The company offers products ranging from auto, renters, and homeowners insurance to term life and umbrella coverage.
Click the buttons below to see how we break down Plymouth Rock’s insurance services.
Is Plymouth Rock car insurance expensive?
Most Plymouth Rock policyholders reported paying fair rates based on their driving profiles.
According to our survey data, 31% of respondents mentioned cost directly in their reviews. Of those customers, 54% mentioned cost positively, while only 27% had negative things to share.
Jerry ranked Plymouth Rock 18th for cost satisfaction when compared to similar-sized companies. Plymouth Rock policyholders gave the company 3.9/5 stars for its prices, which slightly beats the 3.8/5 national average. Here’s how Plymouth Rock compares to other companies in our study:
| Plymouth Rock Policy Cost Rating | Ranking | Industry Average |
|---|---|---|
3.9 | 18 | 3.8 |
Keep in mind: Car insurance rates are different for everyone. Like other insurance companies, Plymouth Rock
calculates insurance rates
based on: Plymouth Rock cost reviews
Check out what real Jerry users rated Plymouth Rock based on cost:
Find real Plymouth Rock car insurance quotes
Jerry
can help you determine whether Plymouth Rock Assurance is the right company for you. We’ll help you compare auto insurance quotes
from Plymouth Rock and 55+ other leading agencies in just seconds! Here are some recent Plymouth Rock insurance quotes Jerry found for our customers:
| Premium (monthly) | Customer | Car | Insurance Coverage |
|---|---|---|---|
$125 | Lulu, 35 Freedom, PA | Honda Accord EXL | • State Minimum Liability • Comp / Collision |
$166 | Carrie, 33 Lake Hiawatha, NJ | Audi A6 Premium | • 50,000/100,000 Liability • Comp / Collision |
$153 | Wesley, 72 | Alfa Romeo Giulia TI | • 100,000/300,000 Liability • Comp / Collision |
$200 | Lizzie, 38 Waterbury, CT | Nissan Versa S | • 50,000/100,000 Liability • Comp / Collision |
$118 | Lilly, 26 | Lexus IS 350 | • 25,000/50,000 Liability |
Last Updated Oct 30, 2024Will Plymouth Rock raise your rates?
Like all insurance companies, Plymouth Rock can only raise your car insurance rates upon
policy renewal
. Some standard reasons why your Plymouth Rock rates might increase include:
- Inflation
- New accidents
- New violations or tickets
- New address
- A new vehicle on the policy
- New driver on the policy
According to our data, 65% of respondents chose to renew their Plymouth Rock policies.
Remember: Insurance agencies frequently update their price policies. It’s normal to experience some cost fluctuation, even if your driver profile doesn’t change.
Does Plymouth Rock resolve claims fast?
Plymouth Rock’s website does not provide a timeframe for claims resolutions.
The company does give a breakdown of its claims process, though, which looks like this:
- Submit your claim
- You’ll be assigned a claims adjuster and receive a tracking number for your
- The company will investigate your claim, evaluating the damages and injuries to determine liability and coverage details
- Get your car repaired at one of Plymouth Rock’s 100% Guaranteed Repair Shops
- Receive your settlement
Out of the Plymouth Rock policyholders who responded to our survey, 65% reported filing a claim. Those customers gave the company 4/5 stars for its claims process.
Compared to the 3.5/5 star national average, Plymouth Rock handles claims better than many other agencies. Jerry placed Plymouth Rock 4th for its claims process when compared to similar-sized companies.
Check out how some real Plymouth Rock policyholders reviewed its claims services:
| Plymouth Rock Claims Resolution Rating | Ranking | Industry Average |
|---|---|---|
4.1 | 4 | 3.5 |
Plymouth Rock claims reviews
See how real Jerry users rated Plymouth Rock based on claims handling below:
Does Plymouth Rock have good customer service?
According to our survey data, Plymouth Rock Assurance has excellent customer service.
Our respondents gave Plymouth Rock 4.2/5 stars for its customer service. Compared to the national industry average of 3.9/5, Plymouth Rock is knocking customer service out of the park.
Five-star reviews for the company frequently mention the excellent and friendly service Plymouth Rock’s agents provide.
Here’s how some of our survey respondents rated Plymouth Rock’s customer service:
| Plymouth Rock Customer Service Rating | Ranking | Industry Average |
|---|---|---|
4.2 | 13 | 4 |
Plymouth Rock customer service reviews
See how real Jerry users rated Plymouth Rock based on customer service below:
Plymouth Rock car insurance discounts
Plymouth Rock offers a standard range of discounts on its insurance products.
Car insurance discounts
are tools that allow drivers to save money on their premiums. Discounts lower prices based on factors like driving habits, safety features, mileage, and policy bundling—some companies even provide discounts for installing safe driver features or enrolling in usage-based plans.11% of our respondents cited discounts as one of the reasons they were happy with their Plymouth Rock service.
Some of the discounts that Plymouth Rock offers include:
- Multi-car discount: Provides a lower rate for insuring more than one vehicle with Plymouth Rock.
- Bundling discount: Drivers who bundle multiple policies, like auto and renters insurance, are eligible for discounted rates.
- Safe driver discount: Safe drivers are eligible for savings on their premiums.
- Anti-theft device discount: You may receive lower rates for installing certain anti-theft devices in your car.
- eDocuments discount: Drivers who choose to receive policy and billing information via their email are eligible for discounts.
Remember that discount options change over time and by location. Contact a Plymouth Rock agent to learn the most up-to-date information regarding discounts.
Plymouth Rock coverage options
Car insurance requirements vary based on the state and your unique driver profile. Some of the
common types of auto insurance
that Plymouth Rock offers include: - Comprehensive coverage: Comprehensive insurance covers your car if it’s damaged by something other than a collision, like vandalism, theft, or extreme weather.
- Liability insurance: Liability insurance is required by most states and covers damages you cause to others’ personal property in an at-fault accident. It may includebodily injury liabilityandproperty damage liability coverage.
- Underinsured/uninsured motorist coverage: This coverage pays for medical bills and car repairs if you’re in an accident with a driver who has no coverage or doesn’t have enough insurance coverage.
- Personal injury protection (PIP): PIP insurance is required by some states and covers medical bills and lost wages for you and your passengers following a crash.
In addition to the above coverage options, Plymouth Rock offers the following add-on coverage types:
- Accident forgiveness: This coverage prevents your rates from increasing after your first at-fault accident.
- Deductible waiver: This coverage can eliminate your collision coverage deductible under specific circumstances.
- GAP coverage: This insurance pays the difference between your car’sactual cash valueand what you owe on a lease or loan following a total loss.
- New car replacement: This coverage pays for a new vehicle if yours is totaled or stolen during your first two years of ownership.
- Roadside assistance: This coverage pays for towing services, fuel deliveries, lock-out services, and more.
- Rideshare coverage: If you drive for a company like Uber or Lyft, you can get Rideshare coverage from Plymouth Rock.
The company also offers Assurance Plus, Assurance Preferred, and Assurance Premier, which include additional benefits like pet injury coverage and child car seat replacement.
Plymouth Rock’s additional tools and services
In addition to its standard range of coverage options, Plymouth Rock offers the following tools, add-ons, and services to enhance your experience:
- Door-to-door valet claims service: When you file a claim, Plymouth Rock will come to you, pick up your vehicle, transport it to a qualified repair shop, bring you a rental car if necessary, and transport your car back to you once repairs are complete.
- Guaranteed repairs: If you get your vehicle repaired at one of Plymouth Rock’s partner shops, the company will guarantee the work for as long as you own the car.
- Get home safe®: This program will pay for cab fare (up to $50) if you are too tired or intoxicated to drive home.
- Crashbusters®: This is Plymouth Rock’s mobile claim service. If you need to file an insurance claim, the company will send an agent to appraise the damage at the time and place of your choosing.
- An online portal: You can pay your bills, view policy information, and file a claim via Plymouth Rock’s online portal.
- A mobile app: View your ID cards, make a claim, and manage your policy from your favorite iOS or Android device.
Remember that the availability of these tools and services may vary by location. To get accurate information, you should reach out to a Plymouth Rock agent.
Compare Plymouth Rock quotes by driver profile
Take a look at the tables below to see how your auto insurance rates can change based on your driver profile.
Plymouth Rock quotes for teens and seniors
Teen drivers
typically pay higher insurance costs with Plymouth Rock due to their limited driving experience. However, you can typically expect your insurance rates to go down
once you reach 25. 
Douglas (24 years old)
Coverage50,000 per person
100,000 per accident bodily injury
Comp / Collision
$166
per month
Bobby (24 years old)
Coverage50,000 per person
100,000 per accident bodily injury
Comp / Collision
Rochester, NY$225
per month
Isabelle (24 years old)
Coverage100,000 per person
300,000 per accident bodily injury
Comp / Collision
Watervliet, NY$370
per month
Senior drivers
over 55 pay some of the lowest rates for an auto policy with Plymouth Rock. That's because seniors generally have the most experience behind the wheel. Alta (66 years old)
$173
per month
Jane (68 years old)
$93
per month
Ethel (68 years old)
$157
per month
Dominic (80 years old)
$95
per month
Plymouth Rock quotes for drivers with violations
Plymouth Rock provides
car insurance for high-risk drivers
but at increased rates. The tables below demonstrate how your driving history can affect your auto insurance rates. Speeding tickets are some of the most common violations that can increase your insurance rates. Check out the following Plymouth Rock quotes that Jerry found for our clients.
| Accident Type | Premium (monthly) | Customer | Car | Insurance Coverage |
|---|---|---|---|---|
Speeding 1-5 | $81 | Mae, 51 Zip: 16678 | Ford Fusion SE | • State Minimum Liability |
Speeding 6-10 | $98 | Ricardo, 33 Zip: 15145 | Ford Fusion SEL | • State Minimum Liability • Comp / Collision |
Speeding 11-15 | $72 | Hannah, 45 Zip: 17044 | Chevrolet Malibu LTZ | • State Minimum Liability • Comp / Collision |
Speeding 16-20 | $181 | Nellie, 29 Zip: 32821 | Infiniti Q50 Luxe | • 15,000/30,000 Liability • Comp / Collision |
Speeding 21+ | $240 | Marion, 29 Zip: 14220 | Ford F150 Supercrew | • State Minimum Liability • Comp / Collision |
Last Updated Oct 26, 2024A DUI conviction typically causes Plymouth Rock insurance rates to go up. In many cases, you'll have to ask your Plymouth Rock agent to file an
SR-22 insurance certificate
on your behalf. Check out the table below to see real Plymouth Rock quotes for drivers with DUIs. Lura (36 years old)
DUI
Coverage50,000 per person
100,000 per accident bodily injury
Comp / Collision
New Hartford, CT$143
per month
Marion (29 years old)
DUI
Coverage50,000 per person
100,000 per accident bodily injury
Comp / Collision
Delmar, NY$141
per month
Sue (36 years old)
DUI
Coverage50,000 per person
100,000 per accident bodily injury
Comp / Collision
$552
per month
Andre (28 years old)
DUI
Coverage100,000 per person
300,000 per accident bodily injury
Comp / Collision
$271
per month
If you have an at-fault accident, you should expect your Plymouth Rock insurance rates to climb. The table below shows quotes that drivers found with Plymouth Rock after an at-fault accident.
| Accident Type | Premium (monthly) | Customer | Car | Insurance Coverage |
|---|---|---|---|---|
At Fault With Injury | $335 | Clyde, 22 Zip: 14043 | Ford Focus SE | • State Minimum Liability |
At Fault With Injury | $123 | Mable, 36 Zip: 18042 | Chrysler 200 C | • State Minimum Liability • Comp / Collision |
At Fault With Injury | $250 | Allie, 55 Zip: 06051 | Honda Accord SE | • 50,000/100,000 Liability • Comp / Collision |
At Fault With Injury | $126 | Edward, 30 Zip: 30341 | Mazda 6 Touring | • 50,000/100,000 Liability • Comp / Collision |
At Fault With Injury | $187 | Jim, 41 Zip: 08060 | Nissan Rogue S | • 25,000/50,000 Liability • Comp / Collision |
Last Updated Oct 29, 2024Outside of at-fault accidents and DUIs, other driving violations will likely raise your rates, too. Take a look at the table below to see how different violations could affect your rates with Plymouth Rock.
| Violation | Premium (monthly) | Customer | Car |
|---|---|---|---|
Careless Driving | $210 | Earl, 31 | Nissan Versa S |
Illegal Turn | $228 | Vincent, 30 | Mercedes-Benz C 300 4matic |
Leaving scene of an Accident/Hit and Run | $257 | Callie, 27 | Volkswagen Jetta GLI |
Defective Equipment | $238 | Willie, 25 | Mitsubishi Mirage ES |
Driving on Sus. License | $161 | Ollie, 34 | Chevrolet Cruze LT |
Last Updated Oct 30, 2024FAQs
Is Plymouth Rock a good auto insurance company?
Plymouth Rock is a good auto insurance company overall. According to our data, real Plymouth Rock policyholders gave the company 4.2/5 stars overall, which is better than the national average of 4/5 stars.
Additionally, Plymouth Rock has a financial strength rating of A- with AM Best and scores 0.13 with the National Association of Insurance Commissioners (NAIC).
Who owns Plymouth Rock Insurance?
Plymouth Rock Assurance is owned by Plymouth Rock Company Incorporated.
What is the location of Plymouth Rock’s headquarters?
In 2019, Plymouth Rock opened its new headquarters location in Woodbridge, New Jersey.
What kind of insurance is Plymouth Rock?
Plymouth Rock Assurance provides a wide range of insurance products, including:
- Auto insurance
- Homeowners insurance
- Renters insurance
- Motorcycle insurance
- Flood insurance
- Condo insurance
- Pet insurance
- Umbrella insurance
- Term life insurance
- And more
What states does Plymouth Rock cover?
Plymouth Rock covers Massachusetts, New Jersey, Connecticut, New Hampshire, New York, and Pennsylvania.
Read all Plymouth Rock Car Insurance Reviews
Methodology
The Insurance Research Team analyzes insurance products and services to drive insights and help consumers make informed purchase decisions. Insurance research: We analyzed over 25 million car insurance quotes; conducted the largest insurance shopping survey (over 18,000 customers surveyed and 120 carriers reviewed in the past 18 months). We surveyed insurance policyholders for their experience with their insurers in the following areas: (1) insurance cost (2) customer service (3) insurance buying experience (4) insurance renewal experience (5) claim experience. In addition, we asked people what they like about their insurers and what areas in which their insurers could improve. The driver characteristics used in calculating average rates for auto insurance include: single driver, single car, currently insured, clean driving record. For the quotes and sold policies included in this article, please note that personal information has been hidden. Not all customers find savings. Team: The team consists of licensed insurance agents, insurance industry veterans, and data scientists.
Meet Our Experts
R.E. Fulton
Licensed Insurance Agent —Senior Content Writer
R.E. Fulton is an expert insurance writer specializing in car ownership topics from car shopping and loan advice to insurance and repair guides. R.E.’s mission is to create unique and accessible content that helps readers to become more successful and independent car owners. R.E. has written and edited over 900 high-performing articles for Jerry, with an average of 1 million+ views.
As a senior writer on Jerry’s editorial team, R.E. draws on over 10 years of experience as a professional writer and digital publishing specialist. Prior to joining Jerry’s editorial team in 2021, R.E. worked as a writing coach at Columbia University, the Rochester Institute of Technology (RIT), and the University of Rochester. They serve as a managing editor for peer-reviewed history publication Nursing Clio, where their work has appeared regularly since 2015.
Lina Zhang
Licensed Insurance Agent
Licensed in 50 states and Washington DC
Lina Zhang is Vice President of Operations at Jerry. She helped to found Jerry in order to take the confusion and mystery expenses out of car ownership and help drivers achieve financial success. Leading a global team responsible for operations, talent acquisition, legal, and content, Lina has been a key contributor to the AllCar™ app’s 10x growth in its first year of operation. Prior to Jerry, Lina and her Jerry co-founders, Art Agrawal and Musawir Shah, created YourMechanic, the largest on-demand car repair services provider. In one year, Lina built and scaled YourMechanic operations from just five markets to more than 50. The trio left YourMechanic to incubate Jerry at Y Combinator in 2017. Lina’s previous roles include intellectual property attorney at Morrison & Foerster LLP and a biomedical researcher at Stanford University.
Josh Damico
Head Of Insurance Operations
18+ Years Experience in Insurance
Josh Damico is Jerry’s vice president of insurance operations and a licensed insurance professional with nearly two decades of experience in the industry. Previously, Josh held executive roles at Geico, where he had vast regional oversight and leadership opportunities. He holds a bachelor’s degree in business administration and management from Medaille College, and has appeared on news channels including FOX and CBS to offer insurance expertise and tips to drivers across the country. His work has appeared in Business Insider, Kelley Blue Book, and Digital Insurance and been quoted in The Balance, GOBankingRates, and Inspiring Workplaces.
*Illustration only. For all the pricing information presented in this article (including various tables), please note that not all customers find savings and the information is for illustrative purposes only. Savings depend on type of car, location, policy features, driving history and other factors. Drivers who switch through Jerry save over $70/month on average.