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Bristol West Car Insurance Review
(Feb 2024)

In a study of real insurance policyholders’ experiences, the Jerry research team ranked Bristol West as one of the top insurance companies of 2023.
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R.E. Fulton
Licensed Insurance Agent —Senior Content Writer
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Reviewed by Josh Damico, Vice President Insurance Operations
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Edited by Lina Zhang, Licensed Insurance Agent, VP of Operations

Comprehensive Bristol West Car Insurance Review

Bristol West—or Bristol West Insurance Group—is one of the top car insurance companies of 2023, according to first-hand reviews analyzed by Jerry’s research team.
Jerry
experts conducted one of the nation's most extensive reviews to collect car insurance information over 18 months. We surveyed over 18,000 policyholders from all 50 states, asking them about their experience with their insurance company’s customer service, renewal process, claims handling, and more.   
Here’s a breakdown of how our verified Bristol West policyholders ranked Bristol West:
4.4
red starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred stargray stargray stargray stargray stargray stargray star
819 Reviews
5 Stars
67.89%
4 Stars
15.38%
3 Stars
10.38%
2 Stars
3.54%
1 Star
2.81%

So, is Bristol West a good insurance company?

Yes, as a member of the
Farmers Insurance
Group of Companies, Bristol West specializes in providing quality car insurance to high-risk drivers.
Our experts analyzed 339 Bristol West reviews and customers were impressed. Our results showed that 79% of respondents had positive feedback, while only 8% were negative and 13% were neutral. For context, the national average is 64% for positive reviews and 18.5% for negative reviews.
The good: Customers like Bristol West’s transparency, flexible plan structures, and easy-to-use website.
The other side: Bristol West auto insurance policies aren’t available to drivers in Alaska, Delaware, Hawaii, Massachusetts, North Carolina, Rhode Island, or Vermont.
As part of our survey, we asked Bristol West policyholders to rate the company on cost, claims experience, customer service, and the renewal process. 
See for yourself how Bristol West’s ratings compared to the national average of all companies surveyed below:
CriteriaBristol West's RatingIndustry Average
Overall
4.3
4.1
Cost / Price
4
3.8