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Commonwealth Car Insurance Review
(Feb 2024)

In a study of real insurance policyholders’ experiences, the Jerry research team ranked Commonwealth Insurance in the top 20 insurance companies of 2023.
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R.E. Fulton
Licensed Insurance Agent —Senior Content Writer
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Reviewed by Josh Damico, Vice President Insurance Operations
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Edited by Lina Zhang, Licensed Insurance Agent, VP of Operations

Comprehensive Commonwealth Car Insurance Review

Commonwealth Casualty Company is a home and auto insurance company based out of Phoenix, Arizona—and it’s ideal for drivers who want no-frills car insurance. They’re not as big as many major insurers, but Commonwealth ranks well in the list of the top car insurance companies of 2023, according to first-hand reviews analyzed by Jerry’s research team.  
Jerry
experts conducted one of the most extensive car insurance reviews in the United States to collect car insurance information over 18 months. 
After reviewing the data from over 120 insurance providers, our experts ranked Commonwealth 14th overall compared to companies of similar size and popularity.
Here’s a breakdown of how our verified Commonwealth policyholders ranked their insurers:
4.7
red starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred stargray stargray stargray star
53 Reviews
5 Stars
73.58%
4 Stars
20.75%
3 Stars
7.55%
2 Stars
0%
1 Star
-1.89%
We surveyed over 18,000 policyholders from all 50 states, asking them about their experience with their insurance company’s customer service, renewal process, claims handling, and more. 

So, is Commonwealth a good insurance company?

Overall, yes. 
Our experts analyzed nearly 150 real customer reviews from Commonwealth and found that of those reviews, 69% of respondents had positive things to say about the insurance provider, while just 7.69% of the reviews were negative.  
Compared to the national average of only 64% positive reviews and 18.54% negative reviews, Commonwealth ranked just above the average, suggesting consumers are happy having auto insurance with this provider. 
That said, Commonwealth Insurance tends to cater to Arizona and Texas drivers on a budget by providing low-cost auto insurance. They don’t offer a large selection of add-on coverages like many other larger insurers, so they may not be the best option for drivers looking for extensive coverage. But if you want to cover the basics without spending a fortune, you may find Commonwealth a good choice.
The good: Positive Commonwealth auto insurance reviews focused on affordable policy pricing, app ease of use, and prompt communication. They also enjoyed:
  • The loyalty, and reward programs
  • Billing options
  • Positive claims process
The other side: Negative reviews focused on limited coverage options, no mobile app accessibility, and coverage availability. 
We asked policyholders to rate Commonwealth on their affordability, claims experience, customer service, and renewal process. 
See how Commonwealth’s ratings compared to the national average of all companies surveyed below:
CriteriaCommonwealth Insurance's RatingIndustry Average
Overall
4.1
4.1
Cost / Price
4.1
3.8