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Nationwide Car Insurance Review
(Feb 2024)

After reviewing the data from over 120 insurance providers, our experts ranked Nationwide 5th overall compared to similar-sized companies.
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R.E. Fulton
Licensed Insurance Agent —Senior Content Writer
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Reviewed by Josh Damico, Vice President Insurance Operations
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Edited by Lina Zhang, Licensed Insurance Agent, VP of Operations

Comprehensive Nationwide Car Insurance Review

After reviewing the data from over 120 insurance providers, our experts ranked Nationwide 5th overall compared to similar-sized companies.
Jerry
experts conducted one of the nation's most extensive reviews to collect car insurance information over 18 months. We surveyed over 18,000 policyholders from all 50 states, asking them about their experience with their insurance company’s customer service, renewal process, claims handling, and more. 
Here’s a breakdown of how our verified Nationwide policyholders ranked their insurance provider:
4.2
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277 Reviews
5 Stars
58.84%
4 Stars
20.22%
3 Stars
11.91%
2 Stars
4.33%
1 Star
4.69%

So, is Nationwide a good insurance company?

Overall, Nationwide is a great insurance company.
After analyzing over 400 verified customer reviews for Nationwide, we determined that the vast majority (82%!) had a positive experience with the service they received, while only 6.7% were negative.
It's easy to see why Nationwide scored so highly on our survey when compared to the national average of only 64% positive reviews and 18.54% negative reviews. 
The good: Nationwide's broad variety of coverage options and low-priced rates for drivers with poor credit are frequently cited as advantages for selecting this insurer. Customers of Nationwide have also praised the following features: 
  • Offers accident forgiveness, new car replacement, and vanishing deductible options
  • Their mobile app is easy to navigate and use
  • Efficient and effective claims service
On the other hand: customers who wrote negative reviews often said that the rates for minimum coverage at Nationwide were higher compared to other companies.
Policyholders' opinions on Nationwide's pricing, claims handling, customer service, and policy renewal process were gathered through our surveys. 
See how Nationwide fared in comparison to other companies in the study by looking at the table below:
CriteriaNationwide's RatingIndustry Average
Overall
4.3
4.1
Cost / Price
4.1
3.8