Privacy Policy

On the Website and through the Services, as well as offline.
In email, text, and other electronic messages between you and Jerry.
Through mobile and desktop applications you download from the Website or elsewhere, including from app stores.
From third parties about you.
Through our other interactions with you, including information you may provide by telephone, including text messages, or chat.
When you interact with our advertising and applications on third-party websites, such as social media sites, and services, if those applications or advertising include links to this policy.

Children’s Privacy

Information We Collect

Information by which you may be personally identified, such as your name, email address, phone number, street address, date of birth, and social security number. 
Non-personal information about you that does not identify you personally, like your gender, income and home ownership information. 
Information about your driving history, including insurance claims information, accident history and violations.
Information about your vehicles, including VIN and registration information and maintenance history.
People and vehicles associated with you. 
Information about your credit profile including information about your loans and credit accounts and delinquency history.
Information about your commercial behavior and transactions. 
Information about your interactions with our Services, including your interactions with and sessions on our Site and text messages and chats.
Professional, employment, education and income information relevant to the services we provide. 
Information about your internet connection, the equipment you use to access our Website, including IP address, and your browsing activity and interactions on our Site.
Geolocation and real-time driving information.
Payment information necessary to process payments you authorize for products and services you obtain through us, including credit card and bank account information.
Sensitive personal information, including driver’s license information, social security number and account access credentials.

Directly from you when you provide it to us.
Automatically as you navigate through the Site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, “fingerprinting” technology and other tracking technologies. We may also collect information about your interactions with our Site by recording your sessions with our Site and maintaining your text messages and chats with us.
From third parties, for example, our business partners and companies that provide information used to evaluate consumers for our products, including auto loans and insurance.

Information you give us. 

Information we collect from third parties.

Your personal information; information used for verification and that may be reasonably needed to qualify you for quotes for insurance or other financial products, including address, date of birth, social security number, driver and household member information; information about your residence; and bank account information. 
Information we receive about you or other household members or drivers directly or indirectly from consumer reporting agencies, insurance companies and organizations, government agencies, independent reporting companies, or other data providers. 
Name, address, email address, date of birth, marital status, insurance-related information, driver’s license number and other information, car information including VIN and license plate number, driving history, motor vehicle reports, current or prior insurance information, claim histories, social security number, credit-based insurance score, credit score, credit report information including information about other accounts and delinquency information, occupation, education, income, gender, property ownership information, information about your financial liabilities, and/or other consumer reports for you and your family or household member(s) or other driver(s). 
If another company refers you to us, your information from that company in order to process your application for the products and services offered through our Services. 

Information we collect automatically based on your activity through our Services. 

Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website or Services. We may also collect information about your interactions with our Site and Services by recording your sessions with our Site and maintaining your text messages and chats with us.

Information about your computer, internet connection, and your access to the Services, including your IP address, operating system, geographical location, browser type, referral source, length of visit, button clicks, mouse movement and page views. 
Device-specific information such as hardware model, operating system version, unique device identifiers, and mobile network information including phone number. 

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Site or Your experience on our Site according to your individual interests.
Speed up your searches.
Recognize you when you return to our Site.

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies to your computer when you navigate to or use our Website. 
Pixels.  A pixel is a piece of code that a business can place on its website or app that allows the business to transmit information to partners, including advertising partners, about users who visit the business’s site. This may include (i) identifying information, such as the user’s IP address, name, phone number, or a “click id” assigned to the user and (ii) information about the user’s interactions with the business’s site or products and services obtained by the user. This information is generally used by partners to better target advertisements to other consumers who may be interested in products and services offered by the business or others. 
Web Beacons. Pages of our Site and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). 
Device Fingerprinting. Your browser shares information about your computer and settings when it visits websites, including our Site. We may use this information to create a unique “fingerprint” of your computer that we can use to identify you when you visit our Site irrespective of the browser you use.  
Session replay. We use session replay technology that records your sessions on our Site. 

Third-Party Use of Cookies and Other Tracking Technologies. 

The Site may include content or applications, including advertisements, that are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based advertising or other targeted content. 
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How We Use Information We Collect

To evaluate and qualify you for products and services provided by our partners, including car insurance and auto loan products.
To provide, maintain, protect and improve our Site and Services. 
To develop new products and services. 
To provide you with information about our Services and the services offered by our partners.
To protect our users and us. 
To communicate with you by email, chat, phone, or App (“push”) notification with respect to the Services. 
To provide you with notices about your account, insurance policies, including expiration and renewal notices, and other services you get from us.
To carry out our obligations and enforce our rights arising from the Services and any contracts entered into between you and us or our partners.
To select you for certain marketing offers, newsletters, surveys and/or requests for feedback regarding your experience. 
To notify you about changes to our Site (or Services) or any products or other services we offer or provide through it.
To qualify you for offers and to communicate offers to you. Receipt of these communications is voluntary. If you do not wish to receive these communications, please click on the “unsubscribe link” provided in such communications.
In any other ways we may describe when you provide the information.
To evaluate and analyze our services and the products and services provided by our partners.
For any other purpose with your consent.

How We Disclose Your Information

Information that is necessary to provide you the products and services you request. 

When you request to use Services offered by us, we may disclose the information we collect from and about you as described herein to service providers that offer information about you or other household members, which we use in qualifying you for and providing our Services. 
We may disclose your information to insurance companies and their and our respective administrators, vendors, agents and third party service providers, including but not limited to insurance rating agencies, (i) as needed to provide you with insurance quotes and insurance products and services, and (ii) to help them evaluate their products and services or for other internal analyses, in which case the disclosure may be considered a “sale” or “sharing” subject to privacy rights described below. 
We may disclose your information to loan providers, including but not limited to lenders, banks, and other financial institutions that offer auto refinance services and other ancillary products and services, including GAP insurance and vehicle service contracts, as needed to provide you with quotes for loan products and the loan products and services you request.
We may disclose your information to third-party vendors, agents and other service providers that perform services on our behalf, as permitted by law and as needed to provide and improve our Services, such as, payments, servicing, web hosting or providing analytic services. 
In accordance with applicable law, we may disclose your personal information to credit reporting agencies to obtain your credit score or credit profile information to qualify you for insurance and loan products and other Services.
We may disclose your information to service providers that operate or analyze our online Services. 
In addition, if you were referred to us by another company, we may disclose your information to that company as necessary to honor the terms of our agreement with that company and to provide you with the financial products and services you request. 

Your Choices About Your Information

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To do this, follow the instructions in your browser settings. If you disable or refuse cookies, please note that some parts of the Site may be inaccessible or not function optimally.
Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by adjusting your user preferences in your account profile, or by sending us an email with your request to privacy@getjerry.com. 
Promotional Offers from Us. If you do not wish to have your contact information used by us to promote products or services, you can opt-out by checking the relevant box located on the order form/registration form, by logging into your account and adjusting your user preferences by checking or unchecking the relevant boxes, or by sending us an email stating your request to privacy@getjerry.com. In addition, if we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. You may also reply “Stop” to any text message you receive to opt out of text messages. This opt out does not apply to information provided to us as a result of a product purchase, warranty registration, product service experience or other transactions.
Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver targeted advertisements to you, you can opt-out by adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or sending us an email stating your request to privacy@getjerry.com. For this opt-out to function, you must have your browser set to accept all browser cookies.

Information Security

Third-Party Practices

Updates to Privacy Policy

Privacy Notice

Contacting Us

ADDITIONAL RIGHTS UNDER STATE LAW

YOUR CALIFORNIA PRIVACY RIGHTS

California’s “Shine the Light” 

California Online Privacy Protection Act

California Consumer Privacy Act and California Privacy Rights Act

Information We Collect

Publicly available information from government records.
Deidentified or aggregated consumer information.
Information excluded from the CCPA's scope, like: personal information subject to the GLBA exemption discussed above.

Directly from you. For example, from forms you complete, products and services you purchase, your communications with us.
Indirectly from you. For example, from observing and retaining information about your actions on our Site, including recording your sessions on our Site.
From third parties for the purpose of providing you the Services.

Use of Personal Information

To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
To provide, support, personalize, and develop our Site, products, and services.
To create, maintain, customize, and secure your account with us.
To process your requests, purchases, transactions, and payments and prevent transactional fraud.
To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
To personalize your experience with our Services and to deliver content and product and service offerings relevant to your interests.
To help maintain the safety, security, and integrity of our Site, products and services, databases and other technology assets, and business.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
As described to you when collecting your personal information or as otherwise set forth in the CCPA.
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website users or consumers is among the assets transferred.

Disclosure of Personal Information

Rights to Opt out of Selling and Sharing of Personal Information

Right to Know and Data Portability

The categories of personal information we collected about you.
The categories of sources for the personal information we collected about you.
Our business or commercial purpose for collecting that personal information.
The categories of third parties with whom we shared that personal information.

Right to Delete 

Complete the transaction for which we collected the personal information, provide a product or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Debug products to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
Comply with a legal obligation.
Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Your Rights  

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include the phone number and/or email address associated with the Jerry User’s Account.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

Response Timing and Format

Non-Discrimination

Deny you goods or services.
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

PRIVACY RIGHTS FOR RESIDENTS OF COLORADO

Confirm whether we process your personal data.
Access and delete certain personal data.
Ask that we deliver certain personal data to you.
Opt-out of personal data processing for targeted advertising and sales. 

Correct inaccuracies in your personal data, taking into account the data's nature and processing purpose.
Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.

Contact Information