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Infinity Car Insurance Review
(Feb 2024)

Through the analysis of numerous customer reviews in Jerry's 2023 Insurance Company Study, Infinity received a respectable ranking for its car insurance services.
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R.E. Fulton
Licensed Insurance Agent —Senior Content Writer
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Reviewed by Josh Damico, Vice President Insurance Operations
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Edited by Lina Zhang, Licensed Insurance Agent, VP of Operations

Comprehensive Infinity Car Insurance Review

Infinity Insurance is a Kemper company that offers home, auto, and business insurance to
California
drivers. 
Jerry
experts conducted one of the nation's most extensive reviews to collect car insurance information over 18 months. We surveyed over 18,000 policyholders from all 50 states, asking them about their experience with their insurance company’s customer service, renewal process, claims handling, and more. 
Here is what real Infinity policyholders had to say:
4.3
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107 Reviews
5 Stars
57.94%
4 Stars
23.36%
3 Stars
9.35%
2 Stars
6.54%
1 Star
2.8%

So, is Infinity a good insurance company?

Overall, yes.
We looked at over 130 actual Infinity customer reviews. We found that over 83% of those reviews had a positive tone, while around 8.33% were negative. 
Infinity's reviews were better than average when compared to the national average of 64% positive reviews and 18.54% negative reviews.
Positive reviews of Infinity tended to focus on how cheap insurance was for high-risk users and the amount of customizability. 
We polled policyholders to learn about their experiences with Infinity's costs, claims process, customer support, and policy renewal procedures. 
See how Infinity compared to other car insurance companies in the table below:
CriteriaInfinity's RatingIndustry Average
Overall
3.5
4.1
Cost / Price
3.5
3.8