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Jerry Data & Research
Kemper Car Insurance Review(Sep 2024)
Kemper Car Insurance Review
(Sep 2024)
According to the extensive customer reviews analyzed by Jerry's research team, Kemper ranks among the leading insurance companies in 2023.
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R.E. Fulton
Licensed Insurance Agent —Senior Content Writer
Reviewed by Josh Damico, Vice President Insurance Operations
Edited by Lina Zhang, Licensed Insurance Agent, VP of Operations
What's on this page?
- Comprehensive Kemper Car Insurance Review
- So, is Kemper a good insurance company?
- Kemper car insurance reviews
- Kemper pros and cons
- Is Kemper the right insurance company for you?
- Is Kemper car insurance expensive?
- Find real Kemper car insurance quotes
- Will Kemper raise your rates?
- Does Kemper resolve claims fast?
- Does Kemper have good customer service?
- Kemper car insurance discounts
- Kemper coverage options
- Kemper's additional tools and services
- Compare Kemper quotes by driver profile
- FAQs
- Read all Kemper car insurance reviews
- Methodology
- Meet Our Experts
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Comprehensive Kemper Car Insurance Review
Kemper is one of the top insurance companies in 2023, according to the hundreds of customer reviews evaluated by Jerry’s research team.
Jerry
experts conducted one of the nation's most extensive reviews to collect car insurance information over 18 months. We surveyed over 18,000 policyholders from all 50 states, asking them about their experience with their insurance company’s customer service, renewal process, claims handling, and more. Check out how our verified Kemper policyholders ranked Kemper:
4.1
236 Reviews
5 Stars
55.93%
4 Stars
17.37%
3 Stars
13.14%
2 Stars
6.78%
1 Star
6.78%
So, is Kemper a good insurance company?
For the most part, yes.
We analyzed over 200 reviews from actual Kemper customers. Of those testimonies, we found that more than 80% were positive, while only 8% expressed negative sentiments.
Looking at the national average of 64% positive reviews, it’s clear why our experts placed Kemper 16th in the country.
The good: Positive Kemper reviews focus on flexible plan features and pricing transparency. Most Kemper customers report:
The other side: Negative Kemper insurance reviews tend to focus on steep prices for young drivers, problems with the claims process, and issues with the mobile app.
Jerry asked policyholders to rate Kemper on its affordability, customer service, claims experience, and renewal process.
Check out how Kemper’s ratings stack up against the national average below:
| Criteria | Kemper's Rating | Industry Average |
|---|---|---|
Overall | 4.1 | 4.1 |
Cost / Price | 4.5 | 3.8 |