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Jerry Data & Research
Progressive Car Insurance Review(Sep 2024)
Progressive Car Insurance Review
(Sep 2024)
According to research conducted by Jerry's team, Progressive ranks among the top car insurance companies in 2023, based on firsthand reviews.
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R.E. Fulton
Licensed Insurance Agent —Senior Content Writer
Reviewed by Josh Damico, Vice President Insurance Operations
Edited by Lina Zhang, Licensed Insurance Agent, VP of Operations
What's on this page?
- Comprehensive Progressive Car Insurance Review
- So, is Progressive a good insurance company?
- Progressive car insurance reviews
- Progressive pros and cons
- Is Progressive the right insurance company for you?
- Is Progressive car insurance expensive?
- Find real Progressive car insurance quotes
- Will Progressive raise your rates?
- Does Progressive resolve claims fast?
- Does Progressive have good customer service?
- Progressive car insurance discounts
- Progressive coverage options
- Progressive’s additional tools and services
- Compare Progressive quotes by driver profile
- FAQs
- Read all Progressive Car Insurance Reviews
- Methodology
- Meet Our Experts
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Comprehensive Progressive Car Insurance Review
Progressive is one of the best car insurance companies of 2023, according to first-hand reviews analyzed by Jerry’s research team.
Here’s a breakdown of how our verified Progressive policyholders ranked Progressive:
4.2
5,919 Reviews
5 Stars
55.75%
4 Stars
21.29%
3 Stars
14.39%
2 Stars
3.97%
1 Star
4.6%
So, is Progressive a good insurance company?
Overall, yes.
We analyzed over 5,000 real customer reviews from Progressive. Of those reviews, we found that over 80% were overwhelmingly positive, while only 6.87% had a negative tone.
When compared to the national average of only 64% positive reviews and 18.54% negative reviews, it’s clear why Progressive was ranked so highly in our survey.
The good: Positive reviews of Progressive focused on affordable insurance pricing and reliable customer service. The majority Progressive customers reported:
- A pain-free policy set-up process
- Friendly support team interactions
We asked policyholders to rate Progressive on their affordability, claims experience, customer service, and renewal process.
See how Progressive’s ratings compared to the national average of all companies surveyed below:
| Criteria | Progressive's Rating | Industry Average |
|---|---|---|
Overall | 4.3 | 4.1 |
Cost / Price | 3.8 | 3.8 |