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Mapfre Car Insurance Review
(Feb 2024)

In a study of real insurance policyholders’ experiences, the Jerry research team ranked Mapfre 24th overall out of 50 compared to companies of a similar size.
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R.E. Fulton
Licensed Insurance Agent —Senior Content Writer
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Reviewed by Josh Damico, Vice President Insurance Operations
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Edited by Lina Zhang, Licensed Insurance Agent, VP of Operations

Comprehensive Mapfre Car Insurance Review

Jerry
experts conducted one of the nation's most extensive reviews to collect car insurance information over 18 months. We surveyed over 18,000 policyholders from all 50 states, asking them about their experience with their insurance company’s customer service, renewal process, claims handling, and more. 
In the many first-hand reviews analyzed by
Jerry
’s research team, Mapfre Insurance Company underperformed in almost every category.
Here’s a breakdown of how our verified Mapfre Insurance Company policyholders ranked the company:
4
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54 Reviews
5 Stars
59.26%
4 Stars
11.11%
3 Stars
9.26%
2 Stars
14.81%
1 Star
5.56%

So, is Mapfre a good insurance company?

If you’re looking for fast quotes and a simple claims process, yes.
According to our analysis of customer reviews for the Mapfre Insurance Company, 68% were overwhelmingly positive, while 26% were negative, with almost no neutral comments.
For comparison, the average among the rest of the car insurance companies we surveyed was 64% positive reviews to 18.54% negative reviews. The results suggest that you’ll either love or hate the Mapfre company.
The good: Mapfre impressed customers with its options and fast, free quotes.
  • Quick quotes
  • Customers liked the claim process
On the other hand: The customers we surveyed rated Mapfre below average in every category, particularly cost.
The Mapfre Insurance Company (formerly the Commerce Insurance Company) is the 20th-largest private auto insurer in the country, with 2,700 employees and six claims centers. See how Mapfre’s ratings compared to the national average of all companies surveyed below:
CriteriaMapfre's RatingIndustry Average
Overall
3.5
4.1
Cost / Price
3
3.8