companies that people think of when they need coverage. Its advertising has helped it become the second largest insurance company in the U.S. But GEICO’s success doesn’t just come from savvy marketing.
GEICO is a reputable company with millions of customers. They've worked continuously to improve their services and insurance options. Not only are they popular among customers, they’ve also caught the attention of mainstream media.
recently gave GEICO a stellar review based on a study that compared different insurance companies.
What types of coverage does GEICO offer?
On top of car insurance, the company also offers homeowners and property insurance as well as umbrella insurance. The company also offers insurance for your boat, RV, ATV, and more. Plus, GEICO is one of the best providers of coverage for rideshare drivers.
You’re probably familiar with their advertisements even if you’re not a GEICO customer. The company’s commercials usually feature weird situations to emphasize how easy it is to get the coverage you need from them.
Because of the complexity of insurance products, you might rely on reviews to help you choose between options. The 2021 review of car insurance companies from the U.S. News are based on responses from 4,806 drivers. Those who were surveyed had to have filed a claim or started a new policy within the last five years.
Of those participants, over 600 people either filed a claim or started a policy with GEICO. The study included data from both female and male drivers at different ages with different credit levels and driving records. The survey asked about satisfaction with things like customer service, communication, and claim resolution.
GEICO came in second for insurance rates and third for U.S. News’s customer satisfaction survey. Many people said that the company had "great rates, good service, and ease of online policy administration."
Based on the comments that people gave to U.S. News, policyholders like that you can still get affordable rates with poor credit history. They are also happy to recommend GEICO to others. However, GEICO is known to process claims inconsistently and has the highest rates for drivers with a DUI.
U.S. News compared similar groups of drivers, in terms of things like driving record and demographic, to come up with the national average rates. This was done to make sure the comparisons between companies are more accurate. In general, drivers pay 10% to 15% less than average with GEICO.
. However, GEICO’s premiums for drivers with a DUI are way higher than other companies. In fact, it’s a 157% increase compared to what GEICO would charge if you have a clean record.
Even if you have a clean driving record, GEICO might not be the best fit for your specific coverage needs. The information companies use to assess your driver risk can change and affect your insurance costs. An affordable rate today might not stay that way when you renew.
For this reason, it’s important to compare rates before your renewal period, but this can often be a hassle to do.