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GEICO Car Insurance Review
(Apr 2024)

GEICO placed 18th overall among 53 companies of a similar size, according to reviews and survey responses analyzed by Jerry’s research team. 
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R.E. Fulton
Licensed Insurance Agent —Senior Content Writer
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Reviewed by Josh Damico, Vice President Insurance Operations
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Edited by Lina Zhang, Licensed Insurance Agent, VP of Operations

Comprehensive GEICO Car Insurance Review

GEICO is one of the top car insurance companies of 2023, according to reviews and survey responses analyzed by Jerry’s research team.  
Here’s a breakdown of how our verified GEICO policyholders ranked GEICO:
3.8
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1,738 Reviews
5 Stars
42.41%
4 Stars
22.38%
3 Stars
19.97%
2 Stars
6.79%
1 Star
8.46%

So, is GEICO a good insurance company?

Overall, yes.
To determine if GEICO really is one of the best car insurance companies, our experts analyzed over 1,500 real customer reviews from GEICO. Here’s what we found:
  • 66% of respondents had positive feedback
  • 12% were negative
  • 21% of comments were neutral
GEICO’s numbers are similar to the national average of 64% positive reviews, but they’re better than the national average of 18.5% negative reviews. 
Customers love having the ability to fully customize their policies, and agree the selection of discounts are impressive!
The good: GEICO is one of the top insurance companies for a reason. It enjoys solid customer satisfaction ratings, in addition to:
  • Wide selection of available coverage options and discounts
  • Some of the cheapest car insurance rates
  • Nationwide coverage
The other side: Since GEICO is such a large insurance company with an online and mobile focus, it has a limited network of local insurance agents. It also doesn’t offer rideshare or gap coverage.
GEICO is the second-largest auto insurance company in the U.S., with over 17 million policies to its name. With a variety of insurance products and coverage options for all drivers, it’s no wonder that GEICO is a nationwide favorite.
If you’re curious how GEICO stacks up to the competition, see how the company compares with the national average for other insurance companies:
CriteriaGEICO's RatingIndustry Average
Overall
3.9
4.1
Cost / Price
3.3
3.8