Mustang Mach-E places second in reliability
And that's pretty impressive for a mainstream automaker's first real electric vehicle offering.
Fighting a poor reputation
Ford hasn't had the best reputation for quality in recent years; the disastrous launch of the Ford 2020 Explorer and catastrophic engine failure in its much-anticipated Bronco are just recent examples of this.
The Explorer sits at the very bottom of CR's list of Ford vehicle reliability, and data for the standard Bronco hasn't been compiled yet.
More recently, around 350,000 Ford vehicles were recalled because of an engine fire risk—with the repairs for a good portion of those affected vehicles needing to be performed outside due to the immediate risk of fire.
That's why it's interesting that Ford managed to put out an electric vehicle like the Mach-E without as many hiccups.
Ford's electric pony
The Mustang Mach-E is Ford's first electric vehicle built from the ground up—meaning it wasn't simply an existing vehicle that engineers threw a battery into and called an EV for the sake of fleet emissions compliance.
This all-electric SUV also has a pretty good range, with the all-wheel-drive, extended-range battery version getting about 270 miles of range on a charge.
Inside, you'll find a large 15.5-inch vertical touch screen with infotainment software that CR notes has a steep learning curve.
The only real gripes CR had about the Mustang Mach-E's reliability came down to its climate system and its in-vehicle electronics.
A handful of recalls
The 2022 Mustang Mach-E has been the subject of three recalls so far. The first in late 2021 affected seat belts; seat belts in affected units were improperly attached, meaning they might not properly restrain a passenger in the event of a crash.
Another recall in June 2022 saw some Mach-E models experiencing an overheated high voltage battery contactor, which could cause the car to lose drive power.
The third and most recent recall dropped in August 2022, where the half shaft in affected units could fail, meaning the vehicle could experience a loss of driver power or roll away while parked if the parking brake isn't engaged.
Is the Mustang Mach-E really reliable?
So long as Ford keeps catching problems early, issuing recalls, and footing their customers' repair bills, reported reliability might stay relatively positive.
But as any driver knows, new vehicles don't stay new—and time will tell if the
Mustang Mach-Ewill remain as reliable as Consumer Reports predicts.
In other words: take these predicted reliability ratings with a grain of salt.
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