What does Infinity telematics do?

I was looking for a new car at the Infiniti dealership. The dealer working with me was talking about telematics, but honestly, I was lost the whole time. What does Infinity telematics do?

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Melanie Mergen · Answered on Jan 23, 2023
Reviewed by Shannon Martin, Licensed Insurance Agent.
Infiniti telematics does a lot! Infiniti’s InTouch telematics feature allows your vehicle to receive and share information with Infiniti’s data center to provide various security and convenience features.
Infiniti InTouch features give you a wide range of capabilities to manage your vehicle, including:
  • Locking or unlocking your doors remotely through the MyINFINITI app
  • Send commands to your vehicle via a Google Assistance or Alexa-enabled device, like starting your car or turning on its headlights
  • Easily handle navigation tasks
  • Make emergency calls or request roadside assistance
If you buy an Infiniti new, you’ll typically get Infiniti InTouch services free during the first year, and then you’ll have to pay a monthly subscription for the service after that. You can also pick and choose what services you want based on the features you’re interested in.
Most new Infinitis have InTouch Services available, but you can check your vehicle’s compatibility on Infiniti’s website.
One thing Infiniti InTouch won’t do is help you find a better car insurance policy, but luckily, there’s another app we know of that can help you take care of that!
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