What can I do if a towing company from my insurance provider damaged the bumper of my Civic?
"I needed a tow, so I called my insurance company's roadside assistance hotline. They got the truck on the flatbed and took it to my repair shop of choice.
I got a ride from my dad and showed up just as the tow truck was pulling in. That's when I noticed significant damage to the bumper of my Civic. I pointed it out to the driver and he admitted fault.
After talking to the towing company, they said they'd take care of it, but it's been 72 hours since I've heard anything.
What do I do now?"