Is there a way to fight a claim made against my car insurance?

Can I ask my claims adjuster not to pay out on a claim? This woman filed a claim against me, saying that I hit her car in a grocery store parking lot. That’s not true at all—I was backing my car out of the space and she started yelling that I hit her car! The damage to her car was already there; I didn't even come close to hitting her. Can I fight this?

Answer
I’m so sorry that happened! Insurance companies do not want to make payout on fraudulent claims, so yes—call your adjuster right away and let them know about the situation!
The more evidence there is to back up your story, the better. Contact the grocery store and ask if they have security footage of that day. If so, you, your insurance adjuster, or police can get a copy of the footage to prove that this woman’s claim is false.
Accidents of this kind would be paid out under your property damage liability and are deemed at fault. At-fault accidents will raise your policy premium, so don’t let it slide if you feel that you are not at fault!
If you are unhappy with how your insurance company handles this claim, though, it may be time to shop for a new provider. For better service and the best rate possible, check out the Jerry app! Jerry shops prices with over 50 different insurance companies, and we’ll get you personalized quotes in seconds. That way, all you need to do is choose the policy that works best for you! And if you have any questions, you can text an agent, and they will text right back with assistance.
Best of luck—hopefully you’re able to successfully fight this claim!
Shannon Martin
Answered on Oct 22, 2021
Shannon is an expert in personal lines liability insurance with 13 + years of insurance industry experience. She also served as a special insurance liaison to AARP members for 6 of those years. She is a graduate of UL Lafayette and currently resides in NY with her family. Shannon is also an amateur juggler, ukulele player, and is a time travel paradox theory enthusiast.
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