I’m so sorry that happened! Insurance companies do not want to make payout on fraudulent claims, so yes—call your adjuster right away and let them know about the situation!
The more evidence there is to back up your story, the better. Contact the grocery store and ask if they have security footage of that day. If so, you, your insurance adjuster, or police can get a copy of the footage to prove that this woman’s claim is false.
Accidents of this kind would be paid out under your property damage liability
and are deemed at fault. At-fault accidents will raise your policy premium, so don’t let it slide
if you feel that you are not at fault!
If you are unhappy with how your insurance company handles this claim, though, it may be time to shop for a new provider. For better service and the best rate possible, check out the Jerry
app! Jerry shops prices with over 50 different insurance companies, and we’ll get you personalized quotes in seconds. That way, all you need to do is choose the policy that works best for you! And if you have any questions, you can text an agent, and they will text right back with assistance.