How do I cancel my car insurance policy with Hastings Direct?

I'm looking to cancel my car insurance policy with Hastings Direct. We're moving to the U.S. to be closer to my wife's family, and while I am having my car shipped overseas, I can't exactly have U.K. insurance as a U.S. driver. How do I cancel my Hastings Direct insurance?

Answer
First, good luck on the move! Second, it looks like the best way to cancel your insurance policy is to call Hastings Direct.
When you call their customer service line (0333 321 980), here’s what to do:
  • Ask for a representative
  • Provide your insurance policy number and customer details
  • Request cancellation of your contract and recurring payments
  • Ask for a confirmation email
If you’ve had your policy longer than 14 days, they will charge a cancellation fee of £45. However, their process is relatively direct—and once you’ve canceled your policy with them, you can start shopping around for a new provider that will cover you in the U.S.
A helpful (and free!) site to use for the U.S. search is Jerry. We’ll get you instant quotes from multiple providers so you can easily choose the type of coverage that’s best for your needs. That way, you can get your focus back where it should be—on your family, on your move, and on your new adventure!
Ben Guess
Answered on Nov 01, 2021
Ben has a BA in Journalism + Design from The New School, as well as three years’ experience in content writing and data journalism. They are deeply interested in how the car industry intersects with issues of inequity in the world, as well as in making auto insurance more accessible through writing. When they’re away from the keyboard, they enjoy baking, embroidering, and playing Dungeons and Dragons with friends. They are based in Boston, Massachusetts.
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