How to Cancel Direct Auto Insurance

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Direct Auto insurance, part of National General Holdings in Nashville, TN, is known for offering reasonable coverage rates to individuals regardless of driving record. This is helpful for those who have had an incident or two on the road that places them in the high-risk category, making it difficult to gain the coverage needed at a price that doesn’t break the bank.
While there are benefits to working with Direct Auto for insurance needs, such as live agents on the phone and flexible payment options, the time may come that you need to cancel Direct Auto insurance. Whether that’s because you have improved your driving record and qualify for better rates or have moved outside the coverage area of the 12 states the company serves, you can do this in two manners.

1. Use the Online Account Management System

Log in to your Direct Auto insurance account with your username and password. If you don’t have an online account set up, you can press the red Register Now button to create one using your policy number, name, and birth date. Select the option to Update Policy on the next screen. Beside the line for Vehicles and Vehicle Level Coverage, click Delete Vehicle to cancel Direct Auto insurance on that car or truck. Confirm that decision when prompted by the online management system, and that change will be made.
  • Warning: While you can cancel Direct Auto insurance on a single vehicle from the online system, you cannot delete an entire policy in the management portal at this time. To completely sever ties with Direct Auto insurance coverage on all vehicles connected to a policy, you must use the next method.

2. Pick Up the Phone

To cancel Direct Auto insurance by phone, call 1-877-463-4732. Press 1 to indicate you are a current policyholder. Next, press 4 to hold for a live specialist who can assist you in making changes to your policy. The wait is usually a few minutes, but it could be longer during peak hours such as lunch time. Once you are connected with a specialist, provide your name, policy number, and birthdate to verify your identity. Then, you can request to cancel your Direct Auto insurance.
  • Tip: Regardless of the method you select to cancel Direct Auto insurance, you can hasten the process by having the information you need at the ready. This information includes your Direct Auto insurance policy number, birth date, name of primary policyholder, and the address associated with the account.
Don’t leave yourself with a lapse in coverage. There are stiff penalties for being caught driving without insurance, and the situation is far worse if you have an accident while uninsured. So, before you cancel Direct Auto insurance, it is imperative you comparison shop and procure other coverage in its place.

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