Whether you’ve lost your National General insurance card or you haven’t received it, you can find proof of insurance online or via the NatGen mobile app.

Written by Sarah Gray

Reviewed by Alita Dark

Updated on Mar 7, 2024

Table of Contents

What counts as proof of insurance?
How to obtain proof of insurance from National General
FAQs

When you purchase an auto insurance policy from National General, you’ll get immediate access to your digital insurance cards online and through the NatGen mobile app. Your digital card qualifies as

proof of insurance

in almost every state and can be used until (and after) you receive your physical card via mail.

Almost every state requires drivers to not only purchase

car insurance

but also to carry proof of insurance with them anytime they’re driving. If you have a policy with National General (NatGen) and you’re unsure what counts as proof of insurance or how to get your hands on it, this guide is for you. Read on to find out how to access both physical and digital proofs of insurance through NatGen.

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National General car insurance review

What counts as proof of insurance?

Generally, when we talk about proof of insurance, we’re talking about the insurance identification card issued by your provider when you purchase a new policy. This is what you should have with you anytime you’re driving.

Though your insurance ID card is usually what people mean when they say “proof of insurance,” there are two other documents that also count. In addition to your ID card, you’ll also receive a

car insurance declaration page

when you purchase your new auto policy. This page includes all the information about your new policy, including your

policy number

, limits, deductibles, premiums, and any

car insurance discounts

you’ve qualified for.

Finally, you have the option to request an insurance binder if you need more tangible proof of insurance while you wait for your physical ID card to arrive. You’ll likely only need this if you need to prove you have insurance in court.

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How to obtain proof of insurance from National General

Here’s how to get a copy of your insurance information from National General:

Online: Whether you’ve just set up your policy or you’ve been a customer for years, you can download and print a set of insurance cards at

mynatgenpolicy.com

. Simply click “Get ID Cards.”

By mail: Whether you pay monthly, bi-annually, or annually, each time your policy re-ups, you’ll be sent a new set of insurance cards in the mail. You can also have a new set of insurance cards sent to you by mail if you’ve lost yours by clicking “Get ID Cards” on NatGen’s website.

Via the mobile app: You can access your digital insurance card at any time via the NatGen mobile app for

Apple

and

Android

devices. Digital insurance cards are accepted as proof of insurance in every state except

New Mexico

and

Massachusetts

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When do you need to show proof of insurance?

With the exception of

New Hampshire

and Massachusetts, every state requires drivers to carry proof of insurance anytime they’re behind the wheel. In Massachusetts, your insurance information is already printed on your

vehicle registration

, and in New Hampshire, insurance isn’t required at all. In those other 48 states, you may need to present proof of insurance to:

Law enforcement if you’re pulled over. If you’re caught

driving without car insurance

, you’ll face steep fines and fees. The only way around them is to prove you were adequately insured at the time of the traffic stop and you just didn’t have the proof on hand.

The DMV for vehicle registration.

Other drivers following an accident. If you’re

at fault in a car accident

, the other drivers will need to see your insurance card to get the information needed to file a claim on your policy with National General.

Lenders when applying for a

car loan

or to

lease a car

Employers if your job involves driving.

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FAQs

Can I use a PDF as proof of insurance?

Yes—as long as it’s a PDF of your insurance card and you don’t live in New Mexico, a PDF will serve as sufficient proof.

What is the best way to show proof of insurance?

Your physical insurance ID card is the best way to show proof of insurance. However, most states also allow you to provide proof of insurance using your provider’s mobile app.

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