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Anchor General Car Insurance Review
(Dec 2024)

In a study of real insurance policyholders’ experiences, the Jerry research team ranked Anchor General 20th overall compared to companies of a similar size.
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R.E. Fulton
Licensed Insurance Agent —Senior Content Writer
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Reviewed by Josh Damico, Vice President Insurance Operations
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Edited by Lina Zhang, Licensed Insurance Agent, VP of Operations

Comprehensive Anchor General Car Insurance Review

Anchor General Insurance is popular among non-standard drivers, though it is not the most highly ranked insurance company among its competitors, according to Jerry’s 2023 survey.
Jerry's
experts carried out an extensive car insurance study, collecting first-hand data over 18 months from 18,000 policyholders in all 50 states. We asked how people felt about their insurance companies, including opinions on claims handling, policy cost, overall satisfaction, renewals, and more.
After meticulous analysis, Jerry determined that Anchor General ranked 20th overall when compared to companies of similar size.
Here’s a breakdown of how our verified Anchor General policyholders ranked the San Diego-based Anchor General:
4.6
red starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred stargray stargray stargray stargray star
302 Reviews
5 Stars
76.49%
4 Stars
13.91%
3 Stars
6.95%
2 Stars
0.66%
1 Star
1.99%

So, is Anchor General a good insurance company?

Overall, it’s a good company. 
We analyzed tons of real customer reviews from Anchor General Insurance Company. Of those reviews, we found that over 91% were overwhelmingly positive, while only 2% had a negative tone. 
When compared to the national average of only 64% positive reviews and 18.54% negative reviews, it appears Anchor General deserves a high rank. But policyholders also noted a few areas where the company can improve.
The good: 75% of Anchor General customers renewed their policy, with customers reporting generally affordable rates. Many policyholders noted these features:
  • Easy to apply
  • Bilingual support
  • Budget-friendly premiums, even with
    SR-22 insurance
The other side: The claims department has room to improve, the company has limited geographic availability, and there is a monthly installment fee—so Anchor General may not be the right fit for every driver.
Anchor General is not currently accredited by the BBB (Better Business Bureau). 
We asked policyholders to rate this insurance provider on its affordability, claims experience, customer service, and renewal process.
Take a look at how Anchor General’s ratings compared to the national average of all companies surveyed below:
CriteriaAnchor General's RatingIndustry Average
Overall
3.7
4.1
Cost / Price
3.4
3.8
Claim Experience
3.5
3.5
Customer Service
3.7
4
Renewal Experience
3.5
4
Criteria
Anchor General
Score Out Of
BBB Rating
A+
A+
Clearsurance
3.05
5
A.M. Best Rating
B+
A++
IOS Rating
5
5
Google Play Store Rating
3.2
5

Anchor General car insurance reviews

We didn't just want to know about policyholders’ rankings—we also wanted to hear from them directly, in their own words. Anchor General has thousands of customers throughout California, Texas, Oregon, and Washington.
Take a look at some company reviews from real Anchor General customers:

Anchor General pros and cons

After analyzing the results of our survey as well as third-party ratings for Anchor General, we've created a list of the good and not-so-good aspects of car insurance policies from Anchor General:
iconPros
Easy to apply
SR-22 coverage
Bilingual support
Generally affordable premiums
iconCons
Many drivers complained about the renewal and claims-handling processes
Some drivers were dissatisfied with the cost—especially the monthly installment fee

Is Anchor General the right insurance company for you?

Anchor General is an option for drivers who: 
  • Need SR-22 coverage in Texas, California, Washington, Oregon, or Arizona
  • Need a policy immediately
  • Need minimum insurance coverage
  • Have poor credit or are seniors
  • Don’t need high-touch service
Remember: Not every driver in these groups will find the lowest possible prices from Anchor General. But
high-risk drivers
or people who need non-standard auto insurance may save money by switching to Anchor General.
Anchor General provides car insurance in four states and their coverage options include full coverage, liability coverage, uninsured/underinsured motorist coverage, and personal injury protection (PIP) coverage. While they don’t offer any additional types of insurance (like renters or home insurance), Anchor General offers convenient payment options like pay-by-phone or monthly EFT.
You can click on the buttons below to see our detailed analysis of Anchor General's car insurance services.  

Is Anchor General car insurance expensive?

Most Anchor General drivers were satisfied with their policy cost—and many reported that Anchor General’s low policy costs were a major appeal given their driver profile.
According to our survey results, 25% of all surveyed Anchor General reviews mentioned cost directly. Of these results, a whopping 80% of the reviews were positive and just 12% were critical. This ratio is slightly better than the national ratio.
But when comparing Anchor General with the national average rating on overall cost satisfaction (3.8/5), Anchor General ranked slightly worse (3.4/5). It’s unclear from the company’s website whether Anchor General provides as many discounts as bigger companies.
Our final assessment is that Anchor General may offer affordable rates to some driver profiles, making this company worth consideration for drivers in the five states served. 
Take a look at how Anchor General compared to other companies in our study:
Anchor General Policy Cost RatingRankingIndustry Average
3.4
21
3.8
Keep in mind: Car insurance rates are highly individualized, meaning that every driver’s quote from Anchor General will be different. Like other insurance companies, Anchor General
calculates insurance premiums
based on: 
Even though insurance companies in each state can use different things to figure out how much to charge for insurance, we can still see some common patterns for costs.

Anchor General cost reviews

Check out how real Jerry users rated Anchor General based on cost below:

Find real Anchor General car insurance quotes

Getting help from
Jerry
is a great way to see if Anchor General is the right fit for you—and it's completely free! Jerry has already supported millions of drivers by quickly
comparing insurance quotes
from Anchor General and more than 55 other insurance companies.
Take a look at some recent quotes from Anchor General. They can give you a better understanding of how your driving profile might affect the cost of insurance with Anchor General:
Premium (monthly)CustomerCarInsurance Coverage
$89
Chevrolet Impala LS
• State Minimum Liability
$219
Nissan Sentra S
• State Minimum Liability
• Comp / Collision
$221
Honda Civic EX
• State Minimum Liability
• Comp / Collision
$155
Honda Civic LX
• State Minimum Liability
$94
Jeep Compass Latitude
• State Minimum Liability
coverageLast Updated Dec 22, 2024

Will Anchor General raise your rates?

Like all insurance companies, Anchor General can only increase your rates
upon renewal
Here are a few factors that could lead to an increase in your rate with Anchor General:
  • Recent violations or tickets
  • Recent accidents
  • Changing your address
  • Adding a new vehicle to your policy
  • Adding a new driver to your policy
  • General rise in prices due to inflation
Some Anchor General customers reported that they appreciated the loyalty and rewards program. We couldn’t find more information on this, but it’s worth asking an agent if it could lower your rates.
According to our survey, 74% of drivers chose to renew their policy with Anchor General—though they rated the renewal process just 2.7 out of 5 (compared to 4/5, which is the national average).
Keep in mind that insurance companies frequently adjust how they decide on policy prices. So, it's perfectly normal for your costs to go up and down over time, even if your driving situation hasn't changed.

Does Anchor General resolve claims fast?

Anchor General’s website boasts in-house claims processing, but many policyholders reported delays.
In the claims handling process, the insurance company reaches out to the involved parties to accurately assess the damage with an adjuster and assign a claim number. It’s a stressful time for policyholders, so prompt communication and friendly service are a big deal.  
About 75% of the Anchor General policyholders we surveyed reported that they
filed a claim
, though they rated the claims handling process 1/5. When compared to the national average of 3.5/5, it’s clear that Anchor General has plenty of room to improve its claims processing.
Check out some of the reviews below to see how customers described their experience with Anchor General’s claims process:
Anchor General Claims Resolution RatingRankingIndustry Average
3.5
12
3.5

Anchor General claims reviews

See how real Jerry users rated Anchor General based on claims handling below:

Does Anchor General have good customer service?

Sometimes—reviews are mixed when it comes to Anchor General’s customer service. 
The policyholders in our survey scored Anchor General Insurance Agency, Inc., a 3.7/5 on customer service. Considering that the national average is 3.9, that’s not bad.
Anchor General Customer Service RatingRankingIndustry Average
3.7
17
4
Favorable reviews about customer service included mentions of a loyalty and rewards program and helpful employees. But others reported how difficult it was to adjust coverage or get in touch with an agent. 
On average, here’s how our survey respondents rated Anchor General’s customer service:

Anchor General Customer Service Reviews

Check out how real Jerry drivers rated Anchor General based on customer service below:

Anchor General car insurance discounts

Anchor General does not publicly disclose any discounts, but most insurance companies offer them.
Car insurance discounts
are important for drivers who want to spend less on their insurance. These discounts are usually easy to unlock and they can lower the total cost you have to pay for your insurance. 
You may be able to earn discounts based on how safely you drive, how little you use your car, or if you install safety devices. For instance, you might be able to get a multi-car discount or a good driver discount.
Be aware that the list of discounts insurance companies provide can change or increase without notice. To make sure you have the latest and greatest details about Anchor General’s discounts, it's a good idea to get in touch with an Anchor General agent.

Anchor General coverage options

Car insurance coverage requirements vary based on individual circumstances and state regulations. Here are some of the
common types of car insurance
that Anchor General offers its customers:

Anchor General’s additional tools and services

Anchor General does not currently offer any
telematics programs
, accident forgiveness benefits, or bundle discounts. But it does offer an online payment portal and bilingual customer service.

Compare Anchor General quotes by driver profile

Check out the tables below to see how real Anchor General quotes change based on your driver profile. 

Anchor General quotes for teens and seniors

Teen drivers
tend to pay the highest rates due to their lack of experience behind the wheel. 
card cover
Raymond (24 years old)
coverageCoverage
State Minimum
carHyundai Genesis 3.8L
$135
per month
card cover
Mike (22 years old)
coverageCoverage
State Minimum
carHonda Civic LX
$253
per month
card cover
John (22 years old)
coverageCoverage
State Minimum
locationSacramento, CA
carChevrolet Impala LS
$89
per month
card cover
Chad (24 years old)
coverageCoverage
State Minimum
locationRialto, CA
carHonda Civic EX
$221
per month
card cover
Adrian (24 years old)
coverageCoverage
State Minimum
locationSacramento, CA
carHonda Civic EX
$116
per month
Senior drivers
over age 55 usually enjoy the most affordable rates with Anchor General. 
card cover
Carl (65 years old)
coverageCoverage
State Minimum
carVolkswagen Jetta Sport
$148
per month
card cover
Elizabeth (65 years old)
coverageCoverage
State Minimum
carToyota Scion IM
$141
per month
card cover
Jeff (65 years old)
coverageCoverage
State Minimum
locationRoseville, CA
carHyundai Accent SE
$187
per month
card cover
Cynthia (65 years old)
coverageCoverage
State Minimum
locationSan Jose, CA
carChevrolet Cruze ECO
$95
per month
card cover
Leo (65 years old)
coverageCoverage
State Minimum
carVolvo S40 1.9T
$104
per month

Anchor General quotes for drivers with violations

Anchor General specializes in car insurance for high-risk drivers, which might include someone who has a driving record with a DUI violation, speeding ticket, or other at-fault incident. 
Speeding tickets are one of the most common driving violations, but they can still raise your insurance rates.
Check out the tables below to see real Anchor General quotes and how rates change based on your driving record.
Accident TypePremium (monthly)CustomerCarInsurance Coverage
Speeding 1-5
$126
Lenora, 31
Zip: 95816
Nissan Altima SR
• State Minimum Liability
Speeding 6-10
$159
Julia, 22
Zip: 95765
Hyundai Elantra SEL
• State Minimum Liability
coverageLast Updated Dec 23, 2024
A DUI will usually raise your car insurance rates—but Anchor General may be able to offer you cheaper coverage than you’d find with other carriers. 
card cover
Logan (41 years old)
DUI
coverageCoverage
State Minimum
carChevrolet Malibu LT
$100
per month
card cover
Rosie (39 years old)
DUI
coverageCoverage
State Minimum
locationFullerton, CA
carKIA Sportage EX
$459
per month
card cover
Lloyd (44 years old)
DUI
coverageCoverage
State Minimum
carKIA Forte LX
$104
per month
card cover
Leo (45 years old)
DUI
coverageCoverage
State Minimum
carSubaru Outback Touring
$99
per month
card cover
Floyd (34 years old)
DUI
coverageCoverage
State Minimum
locationPine Mountain Club, CA
$104
per month
If you get into an at-fault accident, you’re likely to see an increase in your Anchor General rate at your next policy renewal. 
Accident TypePremium (monthly)CustomerCarInsurance Coverage
At Fault With Injury
$155
Joshua, 29
Zip: 94603
Honda Civic LX
• State Minimum Liability
At Fault With Injury
$123
Marie, 34
Zip: 91423
Mazda 3 Preferred
• State Minimum Liability
At Fault With Injury
$115
Leon, 28
Zip: 92109
Nissan Versa SV
• State Minimum Liability
At Fault With Injury
$104
Ryan, 34
Zip: 93222
Volkswagen Golf
• State Minimum Liability
At Fault With Injury
$219
Pauline, 38
Zip: 91040
Nissan Sentra S
• State Minimum Liability
• Comp / Collision
coverageLast Updated Dec 23, 2024
Speeding tickets, accidents, and DUIs aren’t the only violations that can raise your Anchor General rates. 
ViolationPremium (monthly)CustomerCar
Defective Equipment
$212
Toyota RAV4 LE
Failure to Obey Signal
$135
Dodge Charger SE
Improper Passing
$84
Honda Accord EX
$89
Chevrolet Impala LS
$86
Honda Accord Hybrid Sport
coverageLast Updated Dec 22, 2024

FAQs

You can call Anchor General’s customer service at (800) 542-6246 to submit a payment by phone. Their office hours are M-F, 8:00 a.m. to 5:00 p.m. PST. You can use the same contact information for insurance claims, too.
Anchor General earned a B+ rating from AM Best. This is a credit rating that assesses the company’s financial stability and ability to pay back claims. A++ is the highest possible ranking and B+ is the lowest rating outside of the “vulnerable” range. 
Anchor General policyholders were generally satisfied with their coverage, although slow claims handling and poor customer service were common complaints. One customer stated that working with this company was “easy, transparent, and reasonable.”
Like all car insurance companies, Anchor General sometimes raises car insurance rates at renewal. If you have a 6-month policy with Anchor General, your rates could go up at your renewal date. 

Read all Anchor General Car Insurance Reviews

Methodology

The Insurance Research Team analyzes insurance products and services to drive insights and help consumers make informed purchase decisions. Insurance research: We analyzed over 25 million car insurance quotes; conducted the largest insurance shopping survey (over 18,000 customers surveyed and 120 carriers reviewed in the past 18 months). We surveyed insurance policyholders for their experience with their insurers in the following areas: (1) insurance cost (2) customer service (3) insurance buying experience (4) insurance renewal experience (5) claim experience. In addition, we asked people what they like about their insurers and what areas in which their insurers could improve. The driver characteristics used in calculating average rates for auto insurance include: single driver, single car, currently insured, clean driving record.  For the quotes and sold policies included in this article, please note that personal information has been hidden. Not all customers find savings. Team: The team consists of licensed insurance agents, insurance industry veterans, and data scientists.

Meet Our Experts

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R.E. Fulton
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Licensed Insurance Agent —Senior Content Writer
R.E. Fulton is an expert insurance writer specializing in car ownership topics from car shopping and loan advice to insurance and repair guides. R.E.’s mission is to create unique and accessible content that helps readers to become more successful and independent car owners. R.E. has written and edited over 900 high-performing articles for Jerry, with an average of 1 million+ views.
As a senior writer on Jerry’s editorial team, R.E. draws on over 10 years of experience as a professional writer and digital publishing specialist. Prior to joining Jerry’s editorial team in 2021, R.E. worked as a writing coach at Columbia University, the Rochester Institute of Technology (RIT), and the University of Rochester. They serve as a managing editor for peer-reviewed history publication Nursing Clio, where their work has appeared regularly since 2015.
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Lina Zhang
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Licensed Insurance Agent
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Licensed in 50 states and Washington DC
Lina Zhang is Vice President of Operations at Jerry. She helped to found Jerry in order to take the confusion and mystery expenses out of car ownership and help drivers achieve financial success. Leading a global team responsible for operations, talent acquisition, legal, and content, Lina has been a key contributor to the AllCar™ app’s 10x growth in its first year of operation. Prior to Jerry, Lina and her Jerry co-founders, Art Agrawal and Musawir Shah, created YourMechanic, the largest on-demand car repair services provider. In one year, Lina built and scaled YourMechanic operations from just five markets to more than 50. The trio left YourMechanic to incubate Jerry at Y Combinator in 2017. Lina’s previous roles include intellectual property attorney at Morrison & Foerster LLP and a biomedical researcher at Stanford University.
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Josh Damico
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Head Of Insurance Operations
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18+ Years Experience in Insurance
Josh Damico is Jerry’s vice president of insurance operations and a licensed insurance professional with nearly two decades of experience in the industry. Previously, Josh held executive roles at Geico, where he had vast regional oversight and leadership opportunities.  He holds a bachelor’s degree in business administration and management from Medaille College, and has appeared on news channels including FOX and CBS to offer insurance expertise and tips to drivers across the country. His work has appeared in Business Insider, Kelley Blue Book, and Digital Insurance and been quoted in The Balance, GOBankingRates, and Inspiring Workplaces.
*Illustration only. For all the pricing information presented in this article (including various tables), please note that not all customers find savings and the information is for illustrative purposes only. Savings depend on type of car, location, policy features, driving history and other factors. Drivers who switch through Jerry save over $70/month on average.