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Jerry Data & Research
Anchor General Car Insurance Review(Apr 2024)
Anchor General Car Insurance Review
(Apr 2024)
In a study of real insurance policyholders’ experiences, the Jerry research team ranked Anchor General 20th overall compared to companies of a similar size.
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R.E. Fulton
Licensed Insurance Agent —Senior Content Writer
Reviewed by Josh Damico, Vice President Insurance Operations
Edited by Lina Zhang, Licensed Insurance Agent, VP of Operations
What's on this page?
- Comprehensive Anchor General Car Insurance Review
- So, is Anchor General a good insurance company?
- Anchor General car insurance reviews
- Anchor General pros and cons
- Is Anchor General the right insurance company for you?
- Is Anchor General car insurance expensive?
- Find real Anchor General car insurance quotes
- Will Anchor General raise your rates?
- Does Anchor General resolve claims fast?
- Does Anchor General have good customer service?
- Anchor General car insurance discounts
- Anchor General coverage options
- Anchor General’s additional tools and services
- Compare Anchor General quotes by driver profile
- FAQs
- Read all Anchor General Car Insurance Reviews
- Methodology
- Meet Our Experts
Load full table of contents
Comprehensive Anchor General Car Insurance Review
Anchor General Insurance is popular among non-standard drivers, though it is not the most highly ranked insurance company among its competitors, according to Jerry’s 2023 survey.
Jerry's
experts carried out an extensive car insurance study, collecting first-hand data over 18 months from 18,000 policyholders in all 50 states. We asked how people felt about their insurance companies, including opinions on claims handling, policy cost, overall satisfaction, renewals, and more.After meticulous analysis, Jerry determined that Anchor General ranked 20th overall when compared to companies of similar size.
Here’s a breakdown of how our verified Anchor General policyholders ranked the San Diego-based Anchor General:
4.7
246 Reviews
5 Stars
78.46%
4 Stars
13.01%
3 Stars
6.1%
2 Stars
0.81%
1 Star
1.63%
So, is Anchor General a good insurance company?
Overall, it’s a good company.
We analyzed tons of real customer reviews from Anchor General Insurance Company. Of those reviews, we found that over 91% were overwhelmingly positive, while only 2% had a negative tone.
When compared to the national average of only 64% positive reviews and 18.54% negative reviews, it appears Anchor General deserves a high rank. But policyholders also noted a few areas where the company can improve.
The good: 75% of Anchor General customers renewed their policy, with customers reporting generally affordable rates. Many policyholders noted these features:
The other side: The claims department has room to improve, the company has limited geographic availability, and there is a monthly installment fee—so Anchor General may not be the right fit for every driver.
Anchor General is not currently accredited by the BBB (Better Business Bureau).
We asked policyholders to rate this insurance provider on its affordability, claims experience, customer service, and renewal process.
Take a look at how Anchor General’s ratings compared to the national average of all companies surveyed below:
| Criteria | Anchor General's Rating | Industry Average |
|---|---|---|
Overall | 3.7 | 4.1 |
Cost / Price | 3.4 | 3.8 |
Claim Experience | 3.5 | 3.5 |
Customer Service | 3.7 | 4 |
Renewal Experience | 3.5 | 4 |
Criteria | Anchor General | Score Out Of |
|---|---|---|
BBB Rating | A+ | A+ |
Clearsurance | 3.05 | 5 |
A.M. Best Rating | B+ | A++ |
IOS Rating | 5 | 5 |
Google Play Store Rating | 3.2 | 5 |
Anchor General car insurance reviews
We didn't just want to know about policyholders’ rankings—we also wanted to hear from them directly, in their own words. Anchor General has thousands of customers throughout California, Texas, Oregon, and Washington.
Take a look at some company reviews from real Anchor General customers:
Anchor General pros and cons
After analyzing the results of our survey as well as third-party ratings for Anchor General, we've created a list of the good and not-so-good aspects of car insurance policies from Anchor General:
ProsEasy to apply
SR-22 coverage
Bilingual support
Generally affordable premiums
ConsMany drivers complained about the renewal and claims-handling processes
Some drivers were dissatisfied with the cost—especially the monthly installment fee
Is Anchor General the right insurance company for you?
Anchor General is an option for drivers who:
- Need SR-22 coverage in Texas, California, Washington, Oregon, or Arizona
- Need a policy immediately
- Need minimum insurance coverage
- Have poor credit or are seniors
- Don’t need high-touch service
Remember: Not every driver in these groups will find the lowest possible prices from Anchor General. But
high-risk drivers
or people who need non-standard auto insurance may save money by switching to Anchor General.Anchor General provides car insurance in four states and their coverage options include full coverage, liability coverage, uninsured/underinsured motorist coverage, and personal injury protection (PIP) coverage. While they don’t offer any additional types of insurance (like renters or home insurance), Anchor General offers convenient payment options like pay-by-phone or monthly EFT.
You can click on the buttons below to see our detailed analysis of Anchor General's car insurance services.
Is Anchor General car insurance expensive?
Most Anchor General drivers were satisfied with their policy cost—and many reported that Anchor General’s low policy costs were a major appeal given their driver profile.
According to our survey results, 25% of all surveyed Anchor General reviews mentioned cost directly. Of these results, a whopping 80% of the reviews were positive and just 12% were critical. This ratio is slightly better than the national ratio.
But when comparing Anchor General with the national average rating on overall cost satisfaction (3.8/5), Anchor General ranked slightly worse (3.4/5). It’s unclear from the company’s website whether Anchor General provides as many discounts as bigger companies.
Our final assessment is that Anchor General may offer affordable rates to some driver profiles, making this company worth consideration for drivers in the five states served.
Take a look at how Anchor General compared to other companies in our study:
| Anchor General Policy Cost Rating | Ranking | Industry Average |
|---|---|---|
3.4 | 21 | 3.8 |
Keep in mind: Car insurance rates are highly individualized, meaning that every driver’s quote from Anchor General will be different. Like other insurance companies, Anchor General
calculates insurance premiums
based on: Even though insurance companies in each state can use different things to figure out how much to charge for insurance, we can still see some common patterns for costs.
Anchor General cost reviews
Check out how real Jerry users rated Anchor General based on cost below:
Find real Anchor General car insurance quotes
Getting help from
Jerry
is a great way to see if Anchor General is the right fit for you—and it's completely free! Jerry has already supported millions of drivers by quickly comparing insurance quotes
from Anchor General and more than 55 other insurance companies.Take a look at some recent quotes from Anchor General. They can give you a better understanding of how your driving profile might affect the cost of insurance with Anchor General:
| Premium (monthly) | Customer | Car | Insurance Coverage |
|---|---|---|---|
$111 | Jordan, 61 | KIA Soul LX | • State Minimum Liability |
$119 | Marvin, 25 | Chevrolet Trax LS | • State Minimum Liability • Comp / Collision |
$84 | Nancy, 28 | Honda Civic LX | • State Minimum Liability |
$119 | Alta, 29 | Toyota Prius C | • State Minimum Liability |
$208 | Melvin, 29 | Toyota Camry XSE | • State Minimum Liability |
Last Updated Apr 26, 2024Will Anchor General raise your rates?
Here are a few factors that could lead to an increase in your rate with Anchor General:
- Recent violations or tickets
- Recent accidents
- Changing your address
- Adding a new vehicle to your policy
- Adding a new driver to your policy
- General rise in prices due to inflation
Some Anchor General customers reported that they appreciated the loyalty and rewards program. We couldn’t find more information on this, but it’s worth asking an agent if it could lower your rates.
According to our survey, 74% of drivers chose to renew their policy with Anchor General—though they rated the renewal process just 2.7 out of 5 (compared to 4/5, which is the national average).
Keep in mind that insurance companies frequently adjust how they decide on policy prices. So, it's perfectly normal for your costs to go up and down over time, even if your driving situation hasn't changed.
Does Anchor General resolve claims fast?
Anchor General’s website boasts in-house claims processing, but many policyholders reported delays.
In the claims handling process, the insurance company reaches out to the involved parties to accurately assess the damage with an adjuster and assign a claim number. It’s a stressful time for policyholders, so prompt communication and friendly service are a big deal.
About 75% of the Anchor General policyholders we surveyed reported that they
filed a claim
, though they rated the claims handling process 1/5. When compared to the national average of 3.5/5, it’s clear that Anchor General has plenty of room to improve its claims processing.Check out some of the reviews below to see how customers described their experience with Anchor General’s claims process:
| Anchor General Claims Resolution Rating | Ranking | Industry Average |
|---|---|---|
3.5 | 12 | 3.5 |
Anchor General claims reviews
See how real Jerry users rated Anchor General based on claims handling below:
Does Anchor General have good customer service?
Sometimes—reviews are mixed when it comes to Anchor General’s customer service.
The policyholders in our survey scored Anchor General Insurance Agency, Inc., a 3.7/5 on customer service. Considering that the national average is 3.9, that’s not bad.
| Anchor General Customer Service Rating | Ranking | Industry Average |
|---|---|---|
3.7 | 17 | 4 |
Favorable reviews about customer service included mentions of a loyalty and rewards program and helpful employees. But others reported how difficult it was to adjust coverage or get in touch with an agent.
On average, here’s how our survey respondents rated Anchor General’s customer service:
Anchor General Customer Service Reviews
Check out how real Jerry drivers rated Anchor General based on customer service below:
Anchor General car insurance discounts
Anchor General does not publicly disclose any discounts, but most insurance companies offer them.
Car insurance discounts
are important for drivers who want to spend less on their insurance. These discounts are usually easy to unlock and they can lower the total cost you have to pay for your insurance. You may be able to earn discounts based on how safely you drive, how little you use your car, or if you install safety devices. For instance, you might be able to get a multi-car discount or a good driver discount.
Be aware that the list of discounts insurance companies provide can change or increase without notice. To make sure you have the latest and greatest details about Anchor General’s discounts, it's a good idea to get in touch with an Anchor General agent.
Anchor General coverage options
Car insurance coverage requirements vary based on individual circumstances and state regulations. Here are some of the
common types of car insurance
that Anchor General offers its customers:- Liability insurance: Drivers can buybodily injury liabilityandproperty damage liability coverageas required by their state to cover claims for other parties in at-fault car accidents.
- Uninsured/underinsured motorist coverage:If the other driver's insurance can't pay enough to help you after a car crash, UM/UIM steps in to quickly help with paying for your medical bills and fixing your car.
- Comprehensive coverage:If your car gets stolen or damaged by things like fire, bad weather, or people, comprehensive coverage kicks in after you’ve paid the deductible.
- Collision coverage:Collision insurance helps pay to fix your car when it's been damaged in a crash, such as a multi-car accident, a guardrail scrape, or a rollover.
- Personal injury protection (PIP):Required inno-fault states. This coverage helps pay for things like doctor bills, money you didn't earn because you couldn't work, and other costs related to your health and the health of the people in your car if you're in a car accident.
Anchor General’s additional tools and services
Anchor General does not currently offer any
telematics programs
, accident forgiveness benefits, or bundle discounts. But it does offer an online payment portal and bilingual customer service.Compare Anchor General quotes by driver profile
Check out the tables below to see how real Anchor General quotes change based on your driver profile.
Anchor General quotes for teens and seniors
Teen drivers
tend to pay the highest rates due to their lack of experience behind the wheel. 
Rose (24 years old)
$166
per month
Willie (21 years old)
$199
per month
Senior drivers
over age 55 usually enjoy the most affordable rates with Anchor General. Gertrude (65 years old)
$333
per month
Joe (70 years old)
$113
per month
Delia (66 years old)
$105
per month
Anchor General quotes for drivers with violations
Anchor General specializes in car insurance for high-risk drivers, which might include someone who has a driving record with a DUI violation, speeding ticket, or other at-fault incident.
Speeding tickets are one of the most common driving violations, but they can still raise your insurance rates.
Check out the tables below to see real Anchor General quotes and how rates change based on your driving record.
| Accident Type | Premium (monthly) | Customer | Car | Insurance Coverage |
|---|---|---|---|---|
Speeding 1-5 | $123 | Leon, 27 Zip: 92037 | Hyundai Elantra GT | • State Minimum Liability |
Last Updated Apr 25, 2024A DUI will usually raise your car insurance rates—but Anchor General may be able to offer you cheaper coverage than you’d find with other carriers.
Augusta (30 years old)
$125
per month
Olga (38 years old)
$244
per month
Elijah (36 years old)
$127
per month
If you get into an at-fault accident, you’re likely to see an increase in your Anchor General rate at your next policy renewal.
| Accident Type | Premium (monthly) | Customer | Car | Insurance Coverage |
|---|---|---|---|---|
At Fault With Injury | $113 | Augusta, 59 Zip: 92336 | KIA Forte EX | • State Minimum Liability |
At Fault With Injury | $152 | Mittie, 25 Zip: 91977 | Nissan Sentra S | • State Minimum Liability |
At Fault With Injury | $149 | Lottie, 40 Zip: 95350 | Hyundai Ioniq | • State Minimum Liability |
At Fault With Injury | $123 | Matthew, 34 Zip: 91423 | Mazda 3 Preferred | • State Minimum Liability |
At Fault With Injury | $235 | Eleanor, 43 Zip: 91384 | Honda Civic Sport | • State Minimum Liability • Comp / Collision |
Last Updated Apr 20, 2024Speeding tickets, accidents, and DUIs aren’t the only violations that can raise your Anchor General rates.
| Violation | Premium (monthly) | Customer | Car |
|---|---|---|---|
Defective Equipment | $212 | Susie, 61 | Toyota RAV4 LE |
Failure to Obey Signal | $70 | Olga, 30 | Mitsubishi Lancer ES |
Improper Passing | $109 | Richard, 32 | Toyota Corolla SE |
$208 | Wayne, 29 | Toyota Camry XSE | |
$111 | Leon, 61 | KIA Soul LX |
Last Updated Apr 26, 2024FAQs
What is the phone number for Anchor General payment?
You can call Anchor General’s customer service at (800) 542-6246 to submit a payment by phone. Their office hours are M-F, 8:00 a.m. to 5:00 p.m. PST. You can use the same contact information for insurance claims, too.
What is Anchor General’s AM Best score?
Anchor General earned a B+ rating from AM Best. This is a credit rating that assesses the company’s financial stability and ability to pay back claims. A++ is the highest possible ranking and B+ is the lowest rating outside of the “vulnerable” range.
Does Anchor General have good reviews?
Anchor General policyholders were generally satisfied with their coverage, although slow claims handling and poor customer service were common complaints. One customer stated that working with this company was “easy, transparent, and reasonable.”
Does Anchor General auto insurance go up after 6 months?
Like all car insurance companies, Anchor General sometimes raises car insurance rates at renewal. If you have a 6-month policy with Anchor General, your rates could go up at your renewal date.
Read all Anchor General Car Insurance Reviews
Methodology
The Insurance Research Team analyzes insurance products and services to drive insights and help consumers make informed purchase decisions. Insurance research: We analyzed over 25 million car insurance quotes; conducted the largest insurance shopping survey (over 18,000 customers surveyed and 120 carriers reviewed in the past 18 months). We surveyed insurance policyholders for their experience with their insurers in the following areas: (1) insurance cost (2) customer service (3) insurance buying experience (4) insurance renewal experience (5) claim experience. In addition, we asked people what they like about their insurers and what areas in which their insurers could improve. The driver characteristics used in calculating average rates for auto insurance include: single driver, single car, currently insured, clean driving record. For the quotes and sold policies included in this article, please note that personal information has been hidden. Not all customers find savings. Team: The team consists of licensed insurance agents, insurance industry veterans, and data scientists.
Meet Our Experts
R.E. Fulton
Licensed Insurance Agent —Senior Content Writer
R.E. Fulton is an expert insurance writer specializing in car ownership topics from car shopping and loan advice to insurance and repair guides. R.E.’s mission is to create unique and accessible content that helps readers to become more successful and independent car owners. R.E. has written and edited over 900 high-performing articles for Jerry, with an average of 1 million+ views.
As a senior writer on Jerry’s editorial team, R.E. draws on over 10 years of experience as a professional writer and digital publishing specialist. Prior to joining Jerry’s editorial team in 2021, R.E. worked as a writing coach at Columbia University, the Rochester Institute of Technology (RIT), and the University of Rochester. They serve as a managing editor for peer-reviewed history publication Nursing Clio, where their work has appeared regularly since 2015.
Lina Zhang
Licensed Insurance Agent
Licensed in 50 states and Washington DC
Lina Zhang is Vice President of Operations at Jerry. She helped to found Jerry in order to take the confusion and mystery expenses out of car ownership and help drivers achieve financial success. Leading a global team responsible for operations, talent acquisition, legal, and content, Lina has been a key contributor to the AllCar™ app’s 10x growth in its first year of operation. Prior to Jerry, Lina and her Jerry co-founders, Art Agrawal and Musawir Shah, created YourMechanic, the largest on-demand car repair services provider. In one year, Lina built and scaled YourMechanic operations from just five markets to more than 50. The trio left YourMechanic to incubate Jerry at Y Combinator in 2017. Lina’s previous roles include intellectual property attorney at Morrison & Foerster LLP and a biomedical researcher at Stanford University.
Josh Damico
Head Of Insurance Operations
18+ Years Experience in Insurance
Josh Damico is Jerry’s vice president of insurance operations and a licensed insurance professional with nearly two decades of experience in the industry. Previously, Josh held executive roles at Geico, where he had vast regional oversight and leadership opportunities. He holds a bachelor’s degree in business administration and management from Medaille College, and has appeared on news channels including FOX and CBS to offer insurance expertise and tips to drivers across the country. His work has appeared in Business Insider, Kelley Blue Book, and Digital Insurance and been quoted in The Balance, GOBankingRates, and Inspiring Workplaces.
*Illustration only. For all the pricing information presented in this article (including various tables), please note that not all customers find savings and the information is for illustrative purposes only. Savings depend on type of car, location, policy features, driving history and other factors. Drivers who switch through Jerry save over $70/month on average.
