How to Cancel Infinity Insurance

If you want to cancel your Infinity car insurance, use their online portal or speak to your agent or a customer service representative.
Written by Shannon Fitzgerald
Reviewed by Brenna Swanston
To cancel your
Infinity auto insurance
policy, visit their website, contact your insurance agent, or reach out to customer service. You can cancel your
car insurance
policy at any time—you don’t need to wait for renewal.

3 ways to cancel your Infinity car insurance policy

Infinity Auto Insurance Company—now owned by Kemper—specializes in
non-standard insurance
for high-risk drivers. If you’re an Infinity policyholder and you’re thinking of canceling your auto insurance policy, here’s how to do it:1
card icon
Contact customer service:
If you aren’t sure how to contact your agent but you’d like to speak to someone to cancel your policy, use the “Chat now” feature on
Infinity’s contact page
, email, or call the customer service line at 1-800-690-3818.
card icon
Cancel online:
Log in to the
Infinity auto website
, then select the “Change my policy” under the “My policy” drop-down menu. From there, follow the on-screen prompts to cancel your insurance. You may also be able to cancel through the mobile app.
card icon
Speak with your insurance agent:
Infinity’s Agent Locator
or check your policy details to find your agent’s contact information, then call or email them directly to let them know you’d like to cancel your policy.
When you’re ready to cancel, have your contact information and policy number available, and be sure you know the date you want your policy to end. If you’re financing your vehicle, you may also need to provide the information for your new insurance policy.
To avoid an insurance lapse or overlap, your old policy should end the same day that your new one begins.

Does Infinity charge a cancellation fee?

Infinity Auto doesn’t make it clear whether they charge a cancellation fee, but several customer reviews mention that cancellation fees do apply. These fees can vary, so it’s best to speak to your insurance agent ahead of time to know exactly how much you’ll pay.

Can you get a refund from Infinity if you paid in full?

If you pre-paid your insurance policy in full, you’ll be entitled to a refund of any unused premiums minus cancellation fees and other administrative costs. You may also receive a refund if you make monthly payments and you’re canceling before the end of the month. Speak to your agent for specifics on how much you can expect to receive.

You can cancel your Infinity insurance policy at any time

Even if you recently purchased a six-month policy and paid in full, you don’t have to wait until renewal to cancel your Infinity auto insurance policy. Here are some reasons you might switch:
  • You’re moving to a state where Infinity doesn’t provide auto insurance
  • Your driving record has improved and you no longer need Infinity’s non-standard insurance
  • You compared car insurance quotes and found a better rate with another insurance provider
  • You can save on your car insurance rates through another company by bundling your homeowners’ insurance (or renters’ insurance, or even life insurance) with your auto policy 
  • You’re selling your vehicle and don’t plan to drive again
Just make sure that if you’re planning to keep driving, you purchase a new policy that inckudes at least minimum liability insurance before you cancel your old one. If there’s even a small gap in your insurance coverage history—known as an
insurance lapse
—your insurance rates will be much higher when you purchase a new policy. You’ll also be unprotected if you get into an accident while you’re driving uninsured.
app screenshot
The easiest way to find a new insurance policy is with
When you sign up, you’ll be able to browse the most competitive auto insurance quotes based on a comparison of dozens of car insurance companies.
If you find a better rate, Jerry can even help you cancel your Infinity car insurance right from the app.
Selling your car?
If you’re canceling your car insurance because you’re selling a car, but you plan to drive again in the future, consider switching to a
non-owner policy
instead of canceling altogether. A non-owner policy will follow you rather than a specific car, so you’ll have liability protection if you borrow or rent a vehicle. You’ll also avoid an insurance lapse, so you’ll have lower insurance costs when you switch back to a standard policy.


How do I cancel Infinity insurance online?

Infinity offers the option to cancel your car insurance through their website. Just log in to your account and choose “Change my policy” under the “My policy” drop-down menu.

How do I cancel gap insurance with Infinity?

You can make changes to your Infinity auto insurance policy by logging into your online account or speaking to your insurance agent.

Can you cancel Infinity car insurance without calling?

Yes, you can cancel your Infinity car insurance through the Infinity website.

Can I cancel Infinity car insurance over the phone?

Yes—either call your insurance agent or dial Infinity’s customer service at 1-800-690-3818.

Does Infinity charge a cancellation fee?

Infinity doesn’t state whether you’ll be charged a cancellation fee, but some customers report that they did have to pay a fee to cancel their policy early.

Easiest way to compare and buy car insurance

No long forms
No spam or unwanted phone calls
Quotes from top insurance companies
Find insurance savings