To cancel your Infinity auto insurance
policy, visit their website, contact your insurance agent, or reach out to customer service. You can cancel your car insurance
policy at any time—you don’t need to wait for renewal. 3 ways to cancel your Infinity car insurance policy
Infinity Auto Insurance Company—now owned by Kemper—specializes in non-standard insurance
for high-risk drivers. If you’re an Infinity policyholder and you’re thinking of canceling your auto insurance policy, here’s how to do it:1 Contact customer service:
If you aren’t sure how to contact your agent but you’d like to speak to someone to cancel your policy, use the “Chat now” feature on Infinity’s contact page
, email customer.service@ipacc.com, or call the customer service line at 1-800-690-3818. Log in to the Infinity auto website
, then select the “Change my policy” under the “My policy” drop-down menu. From there, follow the on-screen prompts to cancel your insurance. You may also be able to cancel through the mobile app. Speak with your insurance agent:
Use Infinity’s Agent Locator
or check your policy details to find your agent’s contact information, then call or email them directly to let them know you’d like to cancel your policy. When you’re ready to cancel, have your contact information and policy number available, and be sure you know the date you want your policy to end. If you’re financing your vehicle, you may also need to provide the information for your new insurance policy.
To avoid an insurance lapse or overlap, your old policy should end the same day that your new one begins.
Does Infinity charge a cancellation fee?
Infinity Auto doesn’t make it clear whether they charge a cancellation fee, but several customer reviews mention that cancellation fees do apply. These fees can vary, so it’s best to speak to your insurance agent ahead of time to know exactly how much you’ll pay.
Can you get a refund from Infinity if you paid in full?
If you pre-paid your insurance policy in full, you’ll be entitled to a refund of any unused premiums minus cancellation fees and other administrative costs. You may also receive a refund if you make monthly payments and you’re canceling before the end of the month. Speak to your agent for specifics on how much you can expect to receive.
You can cancel your Infinity insurance policy at any time
Even if you recently purchased a six-month policy and paid in full, you don’t have to wait until renewal to cancel your Infinity auto insurance policy. Here are some reasons you might switch:
You’re moving to a state where Infinity doesn’t provide auto insurance
Your driving record has improved and you no longer need Infinity’s non-standard insurance
You compared car insurance quotes and found a better rate with another insurance provider
You can save on your car insurance rates through another company by bundling your homeowners’ insurance (or renters’ insurance, or even life insurance) with your auto policy
You’re selling your vehicle and don’t plan to drive again
Just make sure that if you’re planning to keep driving, you purchase a new policy that inckudes at least minimum liability insurance before you cancel your old one. If there’s even a small gap in your insurance coverage history—known as an insurance lapse
—your insurance rates will be much higher when you purchase a new policy. You’ll also be unprotected if you get into an accident while you’re driving uninsured.