“Your car insurance
company is likely investigating the claim due to how close it was filed to your policy reinstatement. As you did have a lapse, they need to ensure you were actually covered when the accident happened.
While most people wouldn’t file a police report, your insurance company is looking for proof that the accident occurred when you said it did. Any other proof you can provide them will help get your claim approved.
Even a tow truck receipt would help solidify your case. If you spoke with a friend or they picked you up after the accident, a signed statement may help. If you took any pictures of the damage, a time stamp on the photo could also work in your favor.
If you aren’t able to provide any additional proof to the insurance company, you’ll need to wait until they finish their investigation.”