offers 24/7 roadside assistance to anyone who owns a Mercury collision insurance policy. This program offers tows, jumpstarts, tire changes, and more.

Roadside assistance is essential for your peace of mind on the road. It provides crucial services if you’re ever experiencing car trouble when out of the house. Mercury insurance offers its own roadside assistance program for free to anyone who has Mercury collision auto insurance.

Jerry

, the

car insurance

expert, created this comprehensive guide to Mercury’s roadside assistance program. Read on to learn if this program from Mercury is right for you.

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How does Mercury Roadside Assistance work?

Mercury is an insurance provider that offers a long list of insurance types, including auto insurance,

home insurance

renters insurance

, landlord insurance, and more.

It also offers

towing and labor coverage

in the form of 24/7 roadside assistance. In fact, it gives roadside assistance free of charge to anyone who has

collision insurance

through Mercury. However, roadside assistance offers more help than just a tow after a collision. They have many benefits that can get you out of car trouble.

Mercury roadside assistance provides coverage with some limitations, but here are some of the services they specialize in:

Towing: You can receive subsidized towing to a nearby repair facility. For example, there’s a $75 limit for tows under 15 miles.

Locksmith: A professional will get you back in your car after you’ve been locked out. The only cost will be replacement keys.

Jumpstarts: Free jumpstarts wherever your car is trapped.

Flat tire changes: Mercury will dispatch someone to help you with your spare.

Fuel delivery: For emergencies only. You’ll only pay for the cost of the fuel.

These services must be performed by a provider within Mercury’s network, otherwise, you’ll be on the hook for payment.

MORE:

What to do when a car warranty isn’t honored

How to use Mercury roadside assistance

To use Mercury roadside assistance, you need to call their toll-free number, and a Mercury agent will connect you to whoever you need. You can also choose to receive text message updates to keep you informed on the status of your help.

If there’s been an accident, make sure to call the police first, as they can help if there’s a medical issue. Be sure to take pictures of the damage to all vehicles, as this information will help when you're

filing the car accident claim report

Once you’re home (or somewhere safe), remember to call Mercury to get your claim started!

MORE:

What if my Mercury roadside assistance expires?

Mercury roadside assistance does not expire for as long as you have collision insurance through Mercury. If you ever decide to switch car insurance companies, however, your roadside assistance policy will end.

Is Mercury Roadside Assistance worth it?

Mercury roadside assistance is a fantastic addition to an already great insurance policy. If you’ve got Mercury, you’ll get this service for free, meaning there isn’t much downside.

However, it isn’t as comprehensive as other roadside assistance programs, like those offered directly by car manufacturers or by companies like

AAA

. So if you want more services from your roadside assistance providers, consider looking into other options.

Alternatives to Mercury Roadside Assistance

If you stop using Mercury insurance or want a different roadside assistance program, here are a few options:

Cell phone companies (about $5 a month): You can get roadside assistance through your cell phone company and add the charge to your cell phone bill.

AAA (starting at $60 a year): You can

join AAA for roadside assistance coverage

without using them as your insurer. They offer 24/7 access to roadside assistance services.

MORE:

Mechanical breakdown insurance vs. extended warranty

How to save money on your car’s insurance

While Mercury offers roadside assistance along with collision insurance, there’s really only one way to find out if it’s the right insurance company for you—go comparison shopping with

Jerry

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FAQs

Is Mercury’s roadside assistance worth it?

Since it is included with Mercury’s collision insurance, there’s not much question of whether it’s worthwhile or not, as it comes free with your insurance policy. However, it is less comprehensive than other choices, which may impact your decision to choose Mercury (or supplement it with another roadside assistance program).

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