Mazda offers roadside assistance to buyers of new Mazdas or certified pre-owned Mazda vehicles while their warranty still stands. This warranty period lasts three years or 36,000 miles—whichever you hit first.
If you are still within your warranty period, Mazda Roadside Assistance is free for you to use 24 hours a day, seven days a week anywhere in the U.S. and Canada.
If your vehicle breaks down because of a failed powertrain component, the warranty has a longer shelf-life. Under Mazda’s Powertrain Warranty, you can receive roadside assistance services for five years or 60,000 miles.
If you are calling on roadside assistance to tow your vehicle after an accident, gather the insurance information of the involved vehicles and notify the appropriate authorities (including 911 if necessary) before calling for roadside service.
MORE: How to file a car accident claim report
What to do if your Mazda warranty expired
The free Mazda Roadside Assistance services end when your new vehicle limited warranty expires, but there are options for extended roadside coverage. Mazda’s only branded service contract, Mazda Extended Confidence, offers two tiers of coverage:
Total Confidence
Powertrain Confidence
These extended warranties offer nearly the same repair coverage as the new and certified pre-owned vehicle warranty, and each plan will include 24/7 emergency roadside assistance. To get further details on coverage levels and pricing of extended warranties, call Mazda Roadside Assistance at 866-370-4507 or visit your nearest Mazda dealer.
Is Mazda Roadside Assistance worth it?
Ultimately, this will depend on your budget. You’ll be able to enjoy free roadside assistance services from Mazda while your new or certified pre-owned vehicle warranty still stands, but you’ll be looking at extra fees for similar coverage once your warranty expires.
For some, the peace of mind that comes with knowing your dealership will be handling any vehicle issues is worth the additional price. For others, the offer from the dealership may be too pricey. In this case, you have multiple viable alternatives.
Alternatives to Mazda Roadside Assistance
If you are in the group that wants to explore other roadside assistance options, check out these alternatives to Mazda Roadside Assistance:
Cell phone companies (about $5 a month): Some carriers will even offer a complimentary month of roadside assistance! This is a convenient option that can just be added to your monthly phone bill.
($10 to $15 a year): Adding towing and labor coverage to your insurance policy can be a cost-effective way to have access to roadside assistance. You may need
4.7/5 rating on the App Store | Trusted by 5+ million customers and 7 million cars
4.7/5 app rating | Trusted by 5M+ drivers
FAQ
Is Mazda’s extended warranty worth it?
+
Mazda Extended Confidence offers comprehensive coverage of repairs and provides 24/7 roadside assistance, so extending your warranty with the Total Confidence or Powertrain Confidence programs might be worth it; however, other assistance options may be cheaper, so it really depends on your preferences and budget!
Estimate your repair costs for free with GarageGuard™
We use cookies to enhance your experience and to analyze performance and traffic. We may also share information about you with our social media partners for advertising purposes. See our Privacy Policy for details, including your options with respect to information we collect and share.