How Does GMC Roadside Assistance Work?
Starting with the 2007 model year, GMC offers 24-hour emergency roadside assistance for free under warranty.
Written by Andrew Biro
Reviewed by Melanie Reiff
GMC Roadside Assistance provides free 24/7 emergency roadside services throughout your vehicle’s original limited warranty term—for 2007 and newer GMC vehicles, this encompasses five years or 100,000 miles, whichever comes first.
No one wants to be left stranded with a flat tire or a broken-down vehicle in the middle of nowhere, which is why many automobile manufacturers—GMC included—offer free roadside assistance services to their customers.
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How does GMC Roadside Assistance work?
When you buy a 2007 or newer GMC car or light-duty truck from the dealership, you’ll receive free
roadside assistance
under your vehicle’s limited warranty for the next five years or 100,000 miles, whichever comes first. Through GMC’s roadside assistance program, you’ll be able to request services such as:- A battery jumpstart
- Flat tire change (using the vehicle’s spare)
- Emergency fuel delivery (up to $5.00 worth)
- Towing to the closest GMC dealer
- Vehicle unlock service (though the cost for a new key is not covered)
If you drive a medium-duty truck, you will only be eligible for towing services.
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How to use GMC roadside assistance
Should you ever need to use it, GMC Roadside Assistance is available 24 hours a day, seven days a week, and is only a call or button push away depending on the plan you have.
- If you have anOnStarorConnected Servicesplan, you’ll be able to request assistance from either your vehicle’s infotainment system, your vehicle’s mobile app, or the blue OnStar button in your vehicle.
- If you have a standard plan, you’ll need to request service by calling GMC’s toll-free assistance hotline.
If your GMC vehicle was damaged or disabled in an accident, make sure to call 911 first if emergency medical service is necessary for you, a passenger, or another driver.
You should also take measures to document any damage caused by the collision for your insurance claim. If it is safe to do so, take pictures and note the circumstances of the accident while you wait for roadside assistance.
What if my GMC warranty has expired?
Even if your original GMC warranty has expired, you’ll still have access to GMC’s roadside assistance services—you’ll just have to pay for the expenses out of pocket. Purchasing an extended warranty through GMC does not extend the length of time you receive complimentary roadside assistance.
Is GMC roadside assistance worth it?
It depends. If your GMC vehicle is still under warranty, the free roadside assistance that comes with it is certainly a plus—but once your warranty expires, paying for roadside assistance as a standalone service may not be worth it.
Ultimately, it all comes down to your budget. But if you want access to reliable roadside assistance services while not having to pay a fortune for it, it may be worthwhile to look into alternatives to GMC’s roadside assistance program.
Alternatives to GMC Roadside Assistance
If your original warranty has expired, there are a couple of ways for you to still get roadside assistance for your vehicle, including:
- Towing and labor coverage(under $20 a year): offered by most insurance companies, this is an affordable way to get roadside assistance—though they may also require you to carrycomprehensiveandcollision insuranceas well.
- Cell phone companies (approximately $5 a month): while not all service providers offer it, this is an easy way to get roadside assistance and can be linked to your regular phone billing cycle
How to save money on GMC insurance
With GMC’s roadside assistance services, you’ll be able to drive with peace of mind knowing you won’t be stranded or stuck with a flat tire on the side of the road—but if you want to be prepared for an accident or collision, you’ll need a reliable insurance policy as well.
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FAQ
Is a GMC extended warranty worth it?
Possibly, depending on the model GMC you drive. Generally speaking, GMC is considered fairly average when it comes to reliability, with some models performing much better than others.
Ultimately, it is best to do your own research on the model GMC you drive and figure out how dependable they tend to be—if it’s a model that experiences a lot of issues, or commonly experiences problems that are costly to repair, an extended warranty may be well worth the cost.
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