What do I do if my Mazda 5 sliding door won’t open?

My Mazda 5 sliding door has stopped working. It seems like no matter what I do, it won’t open. It was working just fine the last time I drove it. What should I do?

Sarah Gray · Updated on
Reviewed by Shannon Martin, Licensed Insurance Agent.
Sorry to hear you’re having door troubles! Your
Mazda 5
sliding doors use a pretty simple mechanism to work, but there are still a few things that can cause them to malfunction.
Here are the most common reasons your Mazda 5’s sliding door won’t open:
  • Your child lock may be engaged: If that’s the case, simply disengage it, and everything should go back to working just fine.
  • The rollers and track may need to be lubricated: If so, a little WD-40 will do the trick.
  • The locking mechanism may be frozen: Again, WD-40 is your savior here.
  • The door may be literally frozen shut: If it’s cold outside, moisture in the latches and locks can freeze, causing the door to stick. In this case, a blow dryer can usually thaw out the hinges and latches. If that’s not an option, try parking your Mazda in the sun for a bit, or see if you can pull it into a warm garage.
If none of these seem to be the issue, it’s time to head to your mechanic or a dealership to tackle a more intensive
car repair
. They’ll be able to tell you exactly what’s wrong, what needs to be done, and how much it will cost to fix it.
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Jerry partners with more than 50 insurance companies, but our content is independently researched, written, and fact-checked by our team of editors and agents. We aren’t paid for reviews or other content.

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