Is there a way to get money from a tow company if they essentially total my car?

"What should I do if a tow company denies damages they did to my car? I called my insurance company to get a tow when my car wouldn't start due to a starter problem.

My spouse picked me up to take me to the repair shop. When the tow truck finally arrived, my heart sank. They didn't use a flatbed to haul my all-wheel-drive car, securing only two wheels instead. As a result, the drivetrain is ruined. Now the tow company denies that it happened. They've offered me half the value of my car to settle."

Answer
“You should definitely call your car insurance company to get them involved in the dispute. They may help you, they may not, but it’s definitely worth a shot.
As far as offering half the value of your car, you have three options:
  • Take the offer and be done with it
  • Make a counteroffer
  • Sue the towing company
If you decide to make a counteroffer, you should expect another lowball offer. However, it might net you more money than you would after paying an attorney.
If possible, find an attorney to review your case pro bono and see what they say. That’s the best option available.”
avatar
Eric Schad
Answered on Jul 22, 2021
Eric Schad has been a freelance writer for nearly a decade, as well as an SEO specialist and editor for the past five years. Before getting behind the keyboard, he worked in the finance and music industries (the perfect combo). With a wide array of professional and personal experiences, he’s developed a knack for tone and branding across many different verticals. Away from the computer, Schad is a blues guitar shredder, crazed sports fan, and always down for a spontaneous trip anywhere around the globe.
thumb-up

Did this answer help you?

Ask us a question by email and we will respond within a few days.
thumb-up

Have a different question?

You can meet us at our office and discuss the details of your question.

Easiest way to compare and buy car insurance

√
No long forms
√
No spam or unwanted phone calls
√
Quotes from top insurance companies