Since they were founded in 2012, YourMechanic has worked to streamline the car repair process. Now, they are expanding their services and helping make obtaining car maintenance and repairs easier than ever before by launching an app.
How is YourMechanic different from other car repair services?
When you think of car repair, you probably imagine making calls to repair shops. Finding the right shop can be a hassle, and rather than go through this, sometimes you think it might be easier to try and
fix that dent yourself.
With YourMechanic, you don't have to sweat to find a mechanic. Through their service, you select what work you need done and where you would like your car repair to take place. Then, a mechanic comes to you, meaning that you don't even have to take your car to a shop.
All repairs from YourMechanic come from trained mechanics. This means that even though the service may look different from standard car repair, YourMechanic is just as qualified to fix your car.
YourMechanic launches a car repair app
In response to increased business and demand, YourMechanic has launched a smartphone app for iPhone and Android.
The app allows users to order car repair services in any of the more than 3,000 cities they operate in throughout the U.S. Those who wish to continue using YourMechanic through their website can still do so.
The YourMechanic app features helpful information that users can access at any time, including a history of their car's services and quotes for repairs. While waiting for their mechanic, YourMechanic users can also see estimated arrival times similar to delivery apps like Grubhub.
Interestingly, YourMechanic has stated that 40% of their revenue comes from repeat customers.
This is a testament to the quality of the service that they provide, and it represents a group that will probably benefit from an app. Ordering car repair services will likely be easier to do with the YourMechanic app than it would be on the website.
The automotive online revolution continues
Adding an app to their online services will likely help YourMechanic grow, and this isn't the only automotive company to find success online.
Online car dealership Vroom has seen tremendous growth, especially in this past year. Being able to buy cars remotely has been helpful for people during the pandemic.
Another online dealership, Carvana, has experienced similar growth. They experienced a few hiccups, like being temporarily
banned in parts of North Carolina, but otherwise, they have significantly grown in the past year.
Even more traditional manufacturers are joining the trend of online services. Harley-Davidson recently launched the H-D1 Marketplace, an official online space to buy and sell used motorcycles.
Websites and apps like this offer new ways for customers to find products and services, and companies both new and old are jumping onboard.
Online services have revolutionized how we shop for cars and car repairs, and they've also changed how we shop for insurance.
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