Stellantis Had Brands Come in Both First and Last in a Quality Study
Jane Lu
· 3 min read
Stellantis has demonstrated that they’re dedicated to improving the quality of their brands, and their work with
Ram
has reflected this. Ram trucks have gained significant acclaim recently, winning three awards
from Car and Driver.According to
Kelley Blue Book
, Ram placed number one overall in the rankings for the J.D. Power Initial Quality Study. Other Stellantis brands did well in the study as well, but one of them took last place on the list.
Stellantis takes the top spot
Out of 31 brands ranked by J.D. Power, Ram earned the number one spot overall in the Initial Quality Study. This marks an impressive moment for the pickup truck brand, especially considering they were ranked 21st two years ago. Ram has seen a major resurgence recently, and this milestone is just another sign of that.
Ram wasn't the only Stellantis brand to do well in the study. Dodge, another Stellantis brand, followed just behind Ram in second place. Jeep ranked ninth, with vehicles like the Jeep Gladiator Mojave consistently receiving positive reviews.
Despite having three brands in the top 10, the bottom-ranked brand is also from Stellantis. Chrysler performed the worst out of every brand.
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What went into the J.D. Power study?
MORE: Is the Fully Loaded 2020 Ram 1500 Limited EcoDiesel Worth the Massive Price Tag?
Rankings in the J.D. Power Initial Quality Study were based on the number of problems reported with new vehicles within 90 days of purchase. Ram had just 128 problems reported per 100 vehicles, and Chrysler had 251 problems reported per 100 vehicles.
But these numbers don’t automatically mean you need to avoid Chrysler models. Many of the problems reported were related to infotainment systems. For example, the Genesis GV80's infotainment system is considered too complicated, but the car itself receives positive reviews.
Consumers also had similar issues with connecting to Apple CarPlay or Android Auto. It’s not clear if it’s entirely a vehicle issue since new owners usually don’t blame their phones when they don’t connect.
Other manufacturers that performed well
MORE: The Hyundai Ioniq 5 Will Outperform Its Rivals in Fast-Charging
Hyundai also performed well in the J.D. Power study, and they had three brands that made it into the top 10. Kia, Genesis, and Hyundai were ranked sixth through eighth respectively. While this list is exclusively about initial quality, Kia vehicles are known to last a long time.
Tesla fans might be surprised to see that Tesla had 231 problems per 100 vehicles, which would make them one of the lowest ranking brands. However, this number may not necessarily be accurate, as J.D. Power had limited data on Tesla. Because of this, the brand wasn’t ranked on the list even though the number of complaints was shown.
The other brands in the top 10 include Lexus, Mitsubishi, Nissan, and Chevrolet.
This study demonstrates the progress that Stellantis has made in producing reliable vehicles. To make sure you have peace of mind on the road, having adequate car insurance is just as important as picking a safe vehicle.
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