How to Get Your Mercury Insurance ID Card

Mercury automatically mails customers a copy of their insurance ID card upon signing up for a policy—but you can access it digitally online or by mobile app.
Written by Kathryn Mae Kurlychek
Reviewed by Shannon Martin
Mercury Insurance mails all policyholders a copy of their insurance ID card upon signing up for a policy. But customers can access their insurance ID card at any time by logging into their online account or downloading a copy from the Mercury mobile app. 
Almost every state requires its drivers to carry a certain amount of insurance coverage in order to drive legally. But it’s not enough simply to purchase the correct coverages—you’ll also need to prove you have a valid
car insurance
policy to
register your vehicle
or if you’re ever pulled over by law enforcement. If you’re a Mercury Insurance customer, here’s how to access your insurance ID card and what you can expect to find on it. 
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How to get your Mercury auto insurance ID card

Once you sign up for an insurance policy with Mercury, you will automatically be mailed a copy of your insurance ID card. But if you’ve misplaced the original copy, you can always request a new one from your insurer by mail. Alternatively, you can ask your agent to email a copy to print out at home.  
You can also access your Mercury insurance ID card online at any time by signing into your account. Mercury customers can even download a copy of the card using the Mercury Insurance app, which grants you access to a digital version of your ID card. 

What’s included in your Mercury insurance card

Your insurance ID card proves you’ve purchased your state’s minimum insurance requirements. Each insurance provider and state has different requirements, but the ID card typically won’t show your specific coverages, what the limits are for each, or how much you pay for them—rather, your insurance ID card includes your information, details about your vehicle, and your policy number, along with: 
  • The name and address of your insurance company (i.e., Mercury)
  • The company’s NAIC (National Association of Insurance Commissioners) number 
  • Named insured’s first and last name
  • Your vehicle’s make, model, and vehicle identification number (VIN)
  • The policy number
  • The start date and expiration date of your policy
  • Claim’s phone number 
  • Roadside assistance phone number
If you’re trying to find more detailed information on your policy (like your coverage limits or deductibles), you’ll have to log into your online account or speak directly with your agent. 

Can you show proof of insurance on your phone?

As with many insurance companies, Mercury Insurance’s mobile app lets customers download a digital copy of their insurance ID card right to their smartphone—but will it still count as proof of insurance? 
In most states, yes, digital proof of insurance is accepted. But if you live in
New Mexico
, make sure to have a physical copy of the card in your glove compartment—as New Mexico law does not consider digital ID cards as valid
proof of insurance
is another state that does not require ID cards at all; however this will not be a problem since Mercury Insurance doesn’t write policies for these two states
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According to customer reviews and scores from credit-rating agency AM Best, Mercury is a good insurance company. AM Best, the largest international credit rating agency, gave Mercury Insurance an A (Excellent) rating. But the NAIC documents above-average complaints from customers, indicating the insurer may be weaker in customer service than competing companies. 
Mercury insurance is available in the following eleven states: Arizona,
, Florida, Georgia, Illinois, Nevada, New Jersey,
New York
, Oklahoma, Texas, and Virginia. 
Generally speaking, Mercury offers lower rates than AAA. Exactly what you pay for car insurance comes down to a number of factors, including your demographics, driving history, discount eligibility, and location—but Mercury consistently offers their customers rates that are on par or cheaper than AAA.
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