Step 4: Receive your policy cancellation notice from The General. This should arrive within five to seven business days of their receipt of your cancellation request.

Your cancellation notice should be signed and dated, and include:

Your name and address as they appear on your The General policy

Phone number

Policy number

Driver’s license number

The date you would like your policy to end

Note
Do not skip calling a representative for The General. This provider requires that policyholders begin the cancellation process by contacting a representative, so just sending your request may not result in policy cancellation.

Learn more:

Ready to cancel your car insurance? Read this first

Does The General charge a cancellation fee?

The General charges a short-rate fee equal to 10% of unpaid policy premiums for cancellation in some states. To find out if you’ll be charged for early cancellation, contact an insurance agent for The General or review your policy documents.

Can you get a refund if you paid in full?

The General policyholders who prepay for their car insurance coverage will typically receive a prorated refund for any unused portion of their prepaid premiums. If The General’s cancellation fee applies in your state, that fee will typically be deducted from your refund. In addition, car insurance companies typically retain a small portion of your unused premium as an administrative fee for processing the refund.

Learn more:

How to get a car insurance refund when you cancel early

You can cancel your The General insurance policy at any time

The General policies can be canceled at any time, regardless of renewal dates. Just keep in mind that you may incur an early cancellation fee if you live in certain states.

Canceling your The General policy is a good idea if:

You’ve found a better car insurance rate with a different auto insurance provider

You plan to

bundle your auto coverage

with homeowners or renters with another provider.

You’re

selling your vehicle

and don’t intend to replace it with a new one.

If you’re canceling your The General policy because your rates are too high, you’ll need to set up a new insurance policy with a different insurance provider first. By making sure your new policy start date aligns with your old policy’s cancellation date, you’ll avoid both a lapse in coverage, which can lead to higher premiums in the future, and driving uninsured, which is illegal.

You can use the

Jerry

app to

compare car insurance quotes

from dozens of auto insurance companies with your current policy to find the most affordable rates, and you can both set up your new coverage and choose your start date right in the app.

You can also use the Jerry app to adjust your auto insurance policy’s full coverage deductibles and other coverage options to include or exclude insurance products you don’t want or need and keep your insurance premiums as low as possible.

Learn more:

How a coverage lapse could affect you in the long run

Keep your insurance active when you sell your car

Unless you’re not planning to own a car in the future, dropping your coverage altogether is a bad idea—switch to a

non-owner policy

instead. Even if you don’t own a vehicle, a coverage lapse could lead to much higher rates. A non-owner policy allows you to retain

liability coverage

and avoid a lapse, which can spell big savings on car insurance costs both now and in the future.

FAQs

Can I cancel my insurance policy at any time?

Technically, yes, but be sure to watch out for short-rate fees in certain states.

Can you cancel a policy with The General online?

You can’t cancel your The General policy online or through your mobile app—but if you set up your new car insurance policy through the Jerry app, Jerry’s

licensed agents

can help you navigate The General’s cancellation process through the app.

Is there a cancellation fee for The General Insurance?

In some states, yes. If The General charges a cancellation fee in your state, you should expect to pay 10% of the remaining unpaid premium for your policy period.

What is the easiest way to cancel insurance?

The easiest way to cancel insurance coverage with any insurance company is to use the Jerry app. When you set up a new policy through the app, Jerry’s agents will help you through the cancellation process, right in the app, so there’s no need for phone calls or extra legwork.