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Why is our car insurance sending us a check after getting our vehicle repaired?
"I paid my insurance deductible to the repair shop after I got my car fixed. The insurance company also sent my mom a check for repairs. Why are we getting money?"
Emily Maracle · Updated on
Reviewed by Shannon Martin, Licensed Insurance Agent.
“A deductible for your
collision insurance
or comprehensive insurance
is the amount you are responsible for before an insurance company will pay for any damages. If the insurance company is sending a check to your mom, it’s because you still need to pay for the repairs on the vehicle or you’ve already paid for them.
Most insurance companies work directly with repair shops and will pay them after a vehicle is fixed. Occasionally, a policyholder may pay the repair shop out of pocket and then get reimbursed or be responsible for paying the repair shop with the amount the car insurance has sent.”
View full answer
- Gregory R.
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