Can I use my roadside assistance immediately after I purchase it?
I purchased a membership today and now I need to tow my car. Is there a wait time?
Answer provided by
Answered on Jun 24, 2021
Emily Maracle is a car insurance specialist living in New York. Originally from the Pacific Northwest, she has a degree in English Literature and a background in customer service. She enjoys cooking, gardening, and living sustainably. In the future, she can't wait to upgrade to a hybrid or electric car.
“There is typically a wait time before you can use your new roadside assistance benefits. With most plans, there is a 24 hour to 3 day waiting period. However, every company is different.
If you purchased a higher tier or more expensive plan, you may be eligible to use your benefits immediately.
Since you need to use the coverage now, you should reach out to the company directly. They’ll be able to tell you if you’re able to use your towing coverage. If you can’t, you could always see if you can upgrade to a higher plan that would allow immediate use.
If that’s not possible, you’ll likely have to pay out of pocket for the tow and know that in the future you’ll be covered.”
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