How Does Fiat Roadside Assistance Work?

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Abbey Orzech
Updated on Jun 17, 2022 · 4 min read
Fiat Roadside Assistance gives
Fiat
warranty holders access to emergency roadside services 24 hours a day during their initial warranty period. 
No one wants to be stuck on the side of the road with car trouble that leaves you struggling and stressed. Thankfully, many major car manufacturers, like Fiat, offer roadside assistance programs to help with just those situations. 
Roadside services often make the logistics and expenses of a car breakdown much more manageable, but how exactly does Fiat Roadside Assistance work for those who have it? 
To offer up the details of Fiat’s roadside assistance program,
Jerry
, the
top-rated app
for
car insurance
comparison, has compiled all you need to know—from how it works to who has access—into this guide. We’ll also give you alternatives for roadside assistance and ways to save money on your car insurance! 
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How does Fiat Roadside Assistance work?

Fiat Roadside Assistance is available to Fiat owners who are still under their manufacturer warranty period of four years from their vehicle’s in-service date or Fiat owners who have purchased an Extended Service Contract Policy. Their roadside services are available to use 24 hours a day, seven days a week, so users won’t have to worry about being stranded somewhere in the middle of the night. 
Your roadside assistance services through Fiat will include:
  • Flat tire changes
  • Lockout services
  • Emergency fuel delivery 
  • Battery jump starts 
  • Towing services to the nearest covered dealership
  • Winching for vehicles within 10 feet of a paved public road
Keep in mind that there are some instances in which Fiat Roadside Assistance services under a manufacturer warranty won’t have coverage:
  • Towing claims if your vehicle was towed by an unlicensed towing company
  • Consequential damage and/or expenses resulting from a vehicle breakdown, like rental car costs, fuel costs, and travel expenses
  • Any service claim for a vehicle that has had its odometer altered 
  • Towing claim for a vehicle that was due for routine maintenance
  • The cost of a replacement key if you need the lockout service

How to use Fiat roadside assistance

Fiat Roadside Assistance is accessible at any time. If you need emergency roadside services, you can get in touch with a Fiat representative in two ways:
  • Call 1-888-667-4825 to be connected to a roadside assistance representative. For more efficient service, be ready with the name of the vehicle owner, the VIN, the type of vehicle you have, the location of the vehicle, where the vehicle is located, the vehicle’s mileage and license plate number, and the issue. 
  • Visit
    Fiat.rsahelp.com
    and enter your phone number, the service needed, and the vehicle location. 
If your Fiat is broken down because it was involved in a collision, call 911 for emergency assistance and document the details of the accident. Creating a thorough record of the collision will help your insurance company evaluate your claim and get you the help you need. 

What if my Fiat warranty expired?

When your initial Fiat warranty is approaching its expiration date, look into purchasing Fiat’s extended warranty. Set up through the
Mopar Vehicle Protection
program, there are a few options like the all-inclusive Maximum Care and Added Care Plus.
With Maximum Care and Added Care Plus, you’ll receive:
  • Over 5,000 (Maximum) or over 800 (Added Plus) car component coverage
  • A car rental allowance
  • Towing services
  • Roadside assistance services
  • Trip interruption coverage 
These service contracts will cost you extra, but if you prefer having the peace of mind of roadside protection, they’re worth looking into. 

Is Fiat Roadside Assistance worth it? 

The Fiat Roadside Assistance you receive during your initial warranty period is free of charge, so it is definitely worth utilizing these services while you have access to them. If, on the other hand, your warranty period is up and you’re considering extending your warranty, paying the extra price may not be worth it
To know exactly how much the extended care policies will cost, you’ll have to reach out to your local Fiat dealer. Since you will be the one paying for the service, whether or not it’s worth it mostly depends on your budget. Some find the security of dealer-approved roadside assistance to be absolutely worth the price, but others may not be so keen. 
If you fall in the second group, fear not. There are cheaper alternatives to Fiat Roadside Assistance that are worth considering! 

Alternatives to Fiat Roadside Assistance

If you are uninterested in purchasing an Extended Service Contract through your Fiat dealer after your initial warranty expires, consider these roadside assistance alternatives:
  • Cell phone companies (about $5 a month): Add the small monthly fee to your cell phone bill and feel more secure on the road.
  • Towing and labor coverage
    (under $20 a year): It may be the most affordable to upgrade your insurance policy to include towing and labor coverage! This may require that you have
    collision
    or
    comprehensive
    coverage, though. 
For
full coverage insurance
policies, access to roadside assistance through your current plan may be the most cost-effective option. 

How to save money on Fiat insurance

When you’re broken down on the side of the road with a flat tire or a stalled-out engine, Fiat Roadside Assistance has you covered. If you’re involved in a collision, though, you’ll want a solid
car insurance
policy backing you up, and ideally, one that won’t break the bank.
If you want to save money on car insurance, the
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FAQ

This depends on your budget! If you don’t mind shelling out a bit extra for dealership-approved roadside service, Fiat’s Extended Service Contract may be worth it. If you’re looking for a cheaper option, consider towing and labor coverage through your insurance or adding the service through your phone company!

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