OneRequest Startup Helps Make It Easier to Buy a Car

Lisa Steuer McArdle
· 3 min read
The pandemic brought changes to the car economy in
. For one, most Kansans looked for ways to save on their
car insurance
. In addition, more people were comfortable
buying a car
This was great news for Eric Westphal, CEO and founder of
. OneRequest is a startup that launched in the pandemic. Unlike some companies that started during this time, OneRequest is thriving.
Here is what you need to know about this Overland Park startup.
OneRequest offers a concierge service that finds a car for you. | Twenty20

What is OneRequest?

OneRequest is an aggregate website for car shopping. On the surface, this doesn't sound special. After all, AutoTrader and have dominated this space for years. OneRequest isn't a new online-only dealership either. 
However, OneRequest does have one key service that separates it from the others. It offers a concierge service that finds a car for you. Instead of endless hours of scrolling through pages and trying to dodge scams, a OneRequest concierge will do all the work. 
Simply provide the concierge with all the specifications you want, and they will do all the work for you. Not only will the concierge find a car that fits within your criteria, but they'll also negotiate with the dealership or private seller. If needed, they can arrange financing options and get the car delivered to you. The concierge can also arrange to get your old car traded in if needed. 
While this is a major convenience, it is not free. Customers will need to pay $99 upfront, and an additional $699 if they find you a new car. There is an additional $199 fee if they handle your trade-in. This is nearly a $1,000 expense, but it can save you from a
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OneRequest's origin story

Like many innovative companies, OneRequest was born out of frustration. Westphal was unhappy with the traditional car-buying experience. The endless site searching, the anxiety of shopping at dealerships, and the bombardment of spam left Westphal disenchanted. He knew there had to be a better way. 
Westphal left his successful career as an IT executive to start OneRequest, according to the
Kansas City Business Journal.
While the company is barely a year old, the early reviews are mostly positive. 

OneRequest's shortfalls

While OneRequest has an intriguing solution to most problems associated with car shopping, no company is perfect. Their greatest shortfalls can be tied to their infancy.
As OneRequest is headquartered in the suburbs of Kansas City, most of its strategic partners are only in the Midwest. Outside of Kansas City, most of their partnerships are near St. Louis, Chicago, and Indianapolis. 
Nonetheless, they are looking at expanding to more markets this year. Specifically, they want to expand everywhere between Tennessee and Michigan. Their concierges can still provide services to customers outside this range. They just won't have the same relationship with dealerships outside of the Midwest. 
Just as OneRequest is simplifying the car buying experience,
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