How to Get Roadside Assistance in Illinois

Illinois drivers can find roadside assistance offerings through auto clubs, credit card companies, or as additional coverage on their insurance policies.
Written by Melanie Krieps Mergen
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Illinois drivers can find roadside assistance benefits from auto clubs, credit cards, or as additional coverage on their
Illinois
car insurance policies. The Illinois Department of Transportation also makes emergency roadside assistance available in the state’s high-traffic areas.
When car troubles leave you in a bind, roadside assistance providers can offer you services like battery jumpstarts, tire changes, fuel delivery, and towing when you need it the most. And if you have all the necessary contact info on hand, you won’t have to scramble to find nearby services at the last minute. 
Here are some of the roadside assistance options at your disposal in Illinois.
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How to get roadside assistance in Illinois

The best time to find out your roadside assistance options in Illinois is before you need it. Whether you get roadside assistance through
AAA
, your insurance provider, your credit card, or somewhere else, they tend to be pretty affordable options that can give you peace of mind when you need it most.

Roadside assistance clubs in Illinois

One option for getting roadside assistance is through an auto club like
AAA
, Allstate Motor Club, or Better World Club.
With average costs of $50 to $165 per year, these options tend to run on the more expensive side, but the additional benefits can make your
membership worth it
.  
Take AAA, for example. A standard AAA membership will get you the following roadside assistance benefits:
  • Mobile battery and
    jumpstart
    services 
  • Flat tire services
  • Vehicle lockout
    services (with $60 toward locksmith parts and labor)
  • Emergency fuel delivery (delivery is free, but you’ll pay fuel costs)
  • Towing services up to seven miles or back to the service provider’s location (4x per year)
  • Hertz Gold membership, plus
    car rental
    rewards
For a top-tier Premier AAA plan, you can get towing services up to 200 miles, up to $150 toward locksmith parts and labor for lockout services, and a one-day complimentary car rental, plus additional perks like discounted airline ticket fees.
If you like to prepare for the worst, or you have a vehicle prone to breakdowns, the benefits from an auto club membership could end up paying for themselves.

Manufacturers that offer roadside assistance

You might also be able to get roadside assistance through your vehicle’s manufacturer for a certain period of time if you buy your car new. Here’s what these ranges look like among major car manufacturers:
  • Ford:
    Five years or 60,000 miles
  • Nissan
    : Three years or 36,000 miles
  • Hyundai
    : Five years, unlimited miles
  • Toyota
    : Two years with unlimited mileage 
  • Kia
    : Five years or 60,000 miles (three years for EV6)
  • Honda
    : Three years or 36,000 miles for 2015 and newer vehicles, three years or unlimited miles for clarity fuel cell and electric car owners
  • Tesla:
    Four years or 50,000 miles 

Credit card companies that offer roadside assistance

Even if you didn’t buy your car new and decided not to go for that auto club membership, there’s a chance your credit card company might offer roadside assistance benefits. Most major credit card companies have card options that come with roadside assistance, including:
  • Chase
  • Bank of America
  • Capital One
  • Citi
  • Wells Fargo
  • U.S. Bank
For those cards that do offer roadside assistance, you’ll want to know whether the benefits will come with any added fees if you end up using them—and how to request the service when you need it—so read your credit card terms closely.

Insurance companies that offer roadside assistance

Roadside assistance can often be most affordable—and reliable—when it comes from your own car insurance provider. It’s possible your insurance company might also refer to this as “
towing and labor coverage
.” 
Most major car insurance providers offer roadside assistance coverage options, including:
Adding roadside assistance to your insurance plan can commonly add only $10 to $20 per year to a full coverage premium, making it an extremely affordable option.
Many of the core benefits offered by this coverage will overlap: dead battery jumpstarts, lockout services,
fuel delivery
, and so on. However, there can be slight variances and conditions from policy to policy, so it’s worth comparing different providers’ offerings if roadside assistance is a priority for you.

How to find free roadside assistance in Illinois

Car breakdowns, especially on busy roadways, can create serious traffic hazards. That’s why  the Illinois Department of Transportation (IDOT), the IDOT Chicago area Emergency Traffic Patrol (ETP), and Metro-East area Emergency Patrol Vehicle (EPV) all have response teams—often referred to as the “Minutemen”—for accidents and vehicle breakdowns in some of the state’s most high-traffic areas. 
If you’re in an emergency breakdown situation, you can call 911 for help.
On the Illinois Tollway, there’s also the white and red H.E.L.P. trucks, which operate Monday through Friday from 5 a.m. to 8 p.m., but zero-weather patrols are also on duty during extremely cold weather conditions. If you need assistance on the tollway, you can dial *999. During active hours, you can
track H.E.L.P. trucks
on the Illinois Tollway website.
The primary goal with these services is to get you and your vehicle out of harm’s way, but responders may be able to give you some resources to sort out
next steps after a car breakdown
.
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FAQs

AAA’s roadside assistance number is (800) 222-4357. If you’re a AAA member, you can call 24/7 for assistance.
Illinois makes emergency roadside assistance available in some of the most high-traffic areas of the state. The Illinois Tollway also has its own system of H.E.L.P. trucks. These won’t include the typical services that come with a roadside assistance coverage plan, but they can help you and your vehicle get out of harm’s way quickly and safely.
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