Geico is widely touted as one of America’s most reliable auto insurance providers, offering countless types of cheap car insurance, services, and affordable policy pricing plans.
What is Geico Insurance?
Geico is the second-largest insurance provider in the country, offering services and products in all 50 states. Geico was founded back in 1936 in the midst of the Great Depression by an ambitious husband and wife duo named Leo and Lillian Goodwin.
As the company continued to grow over the years they continued to break new ground in offering up a diverse range of insurance services as well as affordable, accessible, and reliable packages.
While their network of in-person local agent access tends to be limited, Geico is a great option for anybody who likes to take a hands-on approach to manage their own policy and is comfortable taking advantage of a range of online tools to do so.
Geico pros and cons
- Generates higher customer-satisfaction ratings than other larger providers in this category
- Great online navigation tools
- Affordable price-points
- Full range of discounts
- Doesn’t offer gap insurance coverage options
- Access to local agent support is often limited
What is covered by Geico’s basic car insurance?
Bodily Injury and Property Damage Liability Coverage
Auto liability policies are designed to protect you up to your policy’s limit should you be found at-fault in a car accident.
Liability coverage is legally required in most states. There are two types of liability coverage: bodily injury liability coverage and property damage liability coverage. To make sure you have adequate coverage, it’s generally a good idea to purchase both.
Medical Payments or Personal Injury Protection Coverage
Medical payment coverage is a common insurance add-on that will help cover the costs of any medical or funeral expenses for you, your family members, or your passengers. Medical payment coverage will kick in regardless of who is found at fault and it also applies to pedestrians hit by a vehicle or passengers riding in another person’s vehicle.
Personal injury protection plans will cover the cost of medical expenses associated with an accident no matter who is at fault and may apply in some cases to cover lost wages as well.
While basic liability coverage only applies to the other party, medical payment coverage or personal injury protection coverage will ensure that your medical expenses are also taken care of up to your policy’s limit.
Uninsured/Underinsured Motorist Coverage
Uninsured and underinsured motorist coverage will help protect you if you are in an accident with an at-fault driver who doesn’t have sufficient liability coverage.
This type of insurance is sold by Geico as a policy add-on but it also might be legally required in your state so it’s important to make sure you have the mandated amount of coverage.
A collision coverage insurance package is designed to protect you if you are involved in a collision.
Geico’s collision package covers the following situations and is claimed regardless of who is found to be at fault. In some instances, you might be able to begin the repair process while the claims investigation is still underway.
Collision helps cover damages if:
- Your vehicle hits another vehicle
- Your vehicle is hit by another vehicle
- Your vehicle collides with an object like a fence or sign (animals are not included here)
For its comprehensive coverage package, Geico determines your policy limit according to the actual price of your vehicle. This type of insurance will cover you for non-collision situations where your vehicle is still left vulnerable to damage which includes the following:
- Hail damage
- Hitting an animal
Optional insurance coverage options
Rideshare Insurance Coverage
If you are a Rideshare or delivery app driver, you should seriously consider taking out a rideshare insurance policy with Geico. While it is not available in all 50 states, Geico offers a unique hybrid insurance coverage policy that functions both as a personal and commercial insurance company for your car.
While most providers only offer rideshare insurance options that might help cover the gap periods where you might be left vulnerable on the job or help mitigate company policy deductibles; Geico’s rideshare insurance covers rideshare or delivery app drivers under one convenient policy whether they are using their car for business or personal purposes.
Emergency Roadside Service Coverage
Geico works in conjunction with local providers to offer an affordable roadside assistance policy add-on. If your vehicle breaks down on the road, the following emergency roadside assistance services can be requested via the Geico Mobile app, online, or via phone.
- Emergency towing to the nearest viable repair facility
- Battery jump starts
- Tire changes (you must have a functioning spare on hand)
- Lockout services up to $100
- Vehicle winching services if you get stuck on or immediately next to a publicly maintained roadway
- Fuel delivery services
Rental Reimbursement Coverage
Geico’s rental reimbursement package is an optional policy add-on that will help cover the cost of a rental vehicle should your primary vehicle require repairs after filing a valid claim.
The coverage will apply until your vehicle is repaired or until your coverage limit runs out, whichever comes first. Geico will pay up to $25 a day to the rental reimbursement limit of $750.
This policy will likewise cover your short-term transportation needs if your vehicle is deemed a total loss following a claimable incident.
Mechanical Breakdown Insurance Coverage
Geico mechanical breakdown insurance policy functions much like an extended warranty for your vehicle. It is available for newer leased or purchased vehicles. This insurance add-on will cover the cost of unexpected breakdowns and offers more parts, service repair and replacement options than the standard extended warranty plan.
In order to qualify your vehicle must be less than 15 months old and have less than 15,000 miles on the odometer.
Accident forgiveness may be purchased as a policy add-on, or Geico might also reward it automatically if you already have a good driving record.
According to their accident forgiveness plan, Geico will waive the usual fees and policy price increases associated with at-fault accidents providing it is your first at-fault accident on the policy.
Since this option is policy-wide, each driver on the policy will be permitted to take advantage of it once.
If you have already purchased a comprehensive policy with Geico, you have the option to purchase a policy add-on so that you may waive the usual deductible on certain types of glass repairs.
Geico’s auto insurance discounts
As one of the country’s top car insurance providers, Geico offers a full range of discounts that can translate to major savings on your car insurance policy. The following discounts can help reduce the cost of your car insurance package anywhere from 3-26%:
- Good driver discounts
- Passive restraint discounts
- Anti-theft device discounts
- Emergency deployment discounts
- Federal employee discounts
- Seat belt use discounts
- Good student discounts
- Military discounts
- Federal employee discounts
- Anti-lock brake discounts
- Daytime running lights discounts
How much does Geico car insurance cost?
The average annual national cost for a Geico car insurance policy for a married 35-year-old is around $1,125 a year. However, this number will vary depending on a full range of different factors including the type of vehicle you drive, your location, your driving record, your age, and the type of tailored options you add to your policy.
One of the first things to consider is how much coverage you actually want to have. If you opt for low coverage options, you can expect to pay about $1,087.80 a year, while a high-coverage plan will cost around $1,254.53 a year.
An important factor to consider when deciding if Geico car insurance is right for you is your driving record. Those with a spotless driving record can expect to pay about $1,167.93 a year, but if you have a DUI violation on your record that amount could skyrocket to $2,957.84 a year.
While Geico is generally considered to be an affordable provider across the board, you will probably be able to find better options elsewhere if you have a less-desirable driving record.
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Geico vs. other insurance companies
Here’s how Geico stacks up to two of their major competitors, State Farm and Progressive, in terms of car insurance quotes and service.
Geico vs. State Farm
As the leading car insurance broker in the country, State Farm pulls in relatively high customer service rankings for a major provider, but Geico still comes out on top in this department.
Geico also ranks just above State Farm in terms of the average costs of their policies. Generally speaking, a State Farm insurance policy will probably cost a couple of hundred dollars a year more than a Geico policy.
There are exceptions so it is always a good idea to check out different car insurance quotes online, from the two different providers, before making your choice.
Geico clearly wins out in terms of policy price for drivers with a poor credit rating, but State Farms tends to offer better pricing options than Geico for customers with less-than-perfect driving records; this is particularly true if you have had a DUI in the past.
Geico vs. Progressive
Once again, Geico wins out in the customer satisfaction department with Progressive falling significantly behind. Geico also offers cost savings on most policy options when compared with Progressive, although the annual difference is not particularly large in most categories.
If you are a young driver (in the 25-year-old driver age range), a Geico policy will probably be better suited to your needs than an annual car insurance policy from Progressive. Geico offers you the chance to save about $350 a year over Progressive in this category.
Once again, Geico doesn’t fare particularly well in the bad driving record category, and Progressive offers significantly more affordable options if you have a DUI on your record.
How to get a Geico car insurance quote
Geico offers up plenty of convenient online options for getting a car insurance quote. You just need to be able to provide your valid driver’s license number, your vehicle identification number (VIN), and the physical address where your vehicle is stored.
The downside is that you won’t have access to the powerful online comparison tools that you need to analyze full range free car insurance quotes from different providers so that you can decide which option truly works for you.
This is where tools like Jerry.ai come in to make your insurance shopping process effortless. Jerry contacts your insurance company to get the details of your current coverage so you don’t have to scale a mountain of questions. You get all the best prices and coverage with none of the legwork.
How do customers rate Geico auto insurance?
According to the 2018 J.D. Power Associates U.S. Auto Insurance Satisfaction Study, Geico’s scores tend to clock in above average. Geico ranks as “better than most” in the following categories.
- Claim Servicing
- Estimation Process
- First Notice of Loss
- Overall Satisfaction
- Rental Experience
In the Repair Process category, Geico earns a score of “about average.”
Likewise, the 2018 U.S Auto Insurance Shopping Study finds Geico placing well in terms of ratings, ranking “better than most” in terms of the Policy Offerings and Pricing categories.
It receives a score of “amongst the best” for the Insurer Website category but scores only average or below average for the following categories:
- Call Center Representative
- Local Agent
- Overall Satisfaction
To make a long story short, Geico is generally well-ranked in terms of policy, pricing, and service, but there are some areas that still leave something to be desired.
Geico’s services and features
Auto Repair Xpress®
Geico partners with a broad network of repair shops to offer you guaranteed repairs to your Geico-insured vehicle.
This feature is convenient, but it is not unique to Geico. Farmers and Progressive also back their clients with similar repair guarantee programs.
Car Buying Service
Geico’s car buying service offers easy and convenient technological aids to help you land a great deal on a new vehicle. This service allows you to access local dealerships to find out what people have paid for similar makes and models and is available to you whether or not you are currently subscribed to a Geico car insurance policy.
Prime Time Contract
Geico’s Prime Time Contract option offers up a guaranteed renewal option for drivers over 50. This option could be automatically applied or added on at the time of policy renewal if it is available in your state.
In order to qualify for the program, you must meet the following criteria.
- Be 50 or older
- Have no operators under the age of 25 on your policy
- Have had no violations or accidents in the past three years
- Reserve the vehicle for private use only
GEICO’s Mobile app
Geico boasts an intuitive and convenient mobile app interface that puts the power to view or modify your policy at your fingertips. In addition, you can access your digital insurance ID cards and summon roadside assistance whenever and wherever you are.
A unique feature is the Easy Photo Estimate tool that lets you upload a photo of vehicle damage and receive a quick estimate of the damage within about 20 minutes.
Geico’s online users can enjoy the services offered through a virtual assistant named Kate. The Geico virtual assistant can quickly answer a range of standard insurance questions as well as provide more specific policy details on request.
You can access your online Geico account and the virtual assistant services through Amazon’s Alexa and Google Assistant as well.
How to file a claim with Geico
Geico recommends filing your claim through either their mobile app or online interface, but you can also call (800) 841-3000 to begin the claim process as well.
Keep in mind that Geico offers limited access to local agents, and you might be left waiting on the line if you have specific questions that need answering.
Be prepared to provide over the course of the claims investigation:
- The location, date, and time of the accident
- The names, addresses, phone numbers, and insurance policy numbers of anybody else involved
- A summary of the weather conditions
- Photo evidence of the accident scene and damage
- Any relevant copies of the police and/or accident reports
Once you have filed your claim, you will receive a claim number that you will want to keep on hand until the investigation is complete.
Now is also a great time to review your policy so that you know what to expect. Knowing and understanding your insurance coverage will help you work hand-in-hand with your adjuster to find the best solution possible given the circumstances.
Once your claim is approved, you can proceed with the repairs and secure a replacement vehicle if it is part of your coverage plan.
As one of the country’s top insurance providers, Geico offers a wide variety of available payment options to suit your needs.
- Automatic online payments
- Debit card payments
- Electronic check
- Mail payment options
- Mobile app payments
- Multi-payment installment plan options
- Phone payment services
Geico’s car insurance cancellation policy
Geico makes canceling their policy easier than some of the other providers out there, but you will still have to manually call them up to do it.
To begin the cancellation process, call (800) 841-1587 to speak with an agent.
You may be prompted to speak to the Interactive Voice Response (IVR). If so, simply say “cancel insurance policy” and then “auto.” Be sure to have your policy number ready in case you are asked to provide it.
Make sure you have a new policy option in place before deciding to cancel. If you find yourself stuck without an insurance policy, you could be subject to major fines.
The Takeaway: is Geico right for me?
If you are looking for a reputable national provider that offers good prices and reasonable service, Geico is a great choice. The notable exception is if you have an imperfect driving record. In this case, you are likely to find a better policy elsewhere.
Geico tends to scale back their local service offerings significantly, so if you aren’t comfortable navigating your policy online or prefer to speak to an agent in person, Geico may not be the right provider for you.
When all is said and done, finding the perfect car insurance quotes that really work with your needs and lifestyle can be a tedious and time-consuming job.
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