Tower Hill insurance, headquartered in Gainesville, is represented by more than 850 individual Florida property insurance providers and provides coverage for more than 1.7 million individuals. With approximately 50 years in the industry, Tower Hill has demonstrated its staying power and commitment to customer service. The company is built on its core values of “Choices, Confidence, Responsiveness, and Trust.”
The way Tower Hill insurance operates is not as a direct writer to consumers. Its products are placed with independent insurance agencies, who set the costs and interface with consumers. All policy changes and recommendations are handled by the independent agencies and agents. Tower Hill insurance is committed to developing the products, underwriting, and handling claims.
Tower Hill insurance products
Tower Hill insurance lives up to its core value of “Choices” when you look at the array of personal property options. With homeowner’s insurance, it doesn’t matter how big or small your home is or even its mode of construction. In fact, Tower Hill even insures mobile homes, condos, and houseboats.
The options go well beyond standard homeowner’s insurance, however. There are riders, or add-ons, to give additional peace of mind. Flood insurance, which is a popular addition in Florida, is perhaps the most popular rider. There is also an equipment breakdown rider, which can pick up where warranties leave off for home appliances.
Renters, landlords, and commercial property owners can find policies at Tower Hill insurance, too. In terms of commercial property insurance, Tower Hill provides coverage beyond the state of Florida. The company serves commercial clients in Alabama, South Carolina, and Texas, too.
Tower Hill insurance claims
Making a Tower Hill insurance claim when disaster strikes is a relatively easy process, and it is in this capacity that the company strives to live up to its core values of “Confidence, Responsiveness, and Trust.”
The company has streamlined the claims process and employed experts in the field. It all starts with calling your Tower Hill insurance agent, who will guide you through the process. Once you file your initial claim, save your claim ID number to use with any further correspondence. Also, follow up promptly with any requests for additional documentation, such as photos, for the fastest processing time.
When looking for a professional to perform repairs in connection with a Tower Hill insurance claim, you can utilize the CastleCare contracting service for free. This is a service exclusive to Tower Hill insurance customers, making it easy to facilitate repairs or replacements. The contracting service and Tower Hill claims adjusters have close relationships, further streamlining the claims process.
Tower Hill insurance’s corporate responsibility
Tower Hill insurance demonstrates its commitment to serving Florida communities through its Project Shining Armor program. Each month, the company selects a Florida nonprofit organization and donates a share of its profits from a program for a range of dates. It’s usually structured as giving $25 for every application received for a particular type of policy over a given set of days. Previous nonprofit recipients have included the Florida Breast Cancer Foundation, Southeastern Guide Dogs, and the Florida Guardian Ad Litem Program.