Your Guide to Bristol West Roadside Assistance

Bristol West auto insurance offers roadside assistance for around $20 per year but the coverage pales in comparison with what AAA’s plan covers.
Written by Kornelia Drianovski
Edited by Jessica Barrett
Reviewed by Brice Regling
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Bristol West
offers roadside assistance as an add-on to your
car insurance
policy for $10 per six months. If you have Bristol West Auto, you can call them at 1 (877) 268-7416 to access help 24/7.

Here’s what Bristol West roadside assistance covers

Bristol West’s roadside assistance helps with mechanical breakdowns and other roadside emergencies. Here’s what it covers:
  • Towing: You can call them 24/7 if you need a tow to a service station.
  • Jump starts
    : Bristol West can help you get your car running again after a dead battery with a jumpstart.
  • Ran out of fuel
    : If you run out of gas, roadside assistance will provide enough fuel to get you on your way.
  • Locked out of the vehicle
    : If you get locked out of your vehicle, you can get locksmith services. But if you need key replacement, you’ll have to pay for that.
  • Flat tire
    : If you’re stuck with a flat, roadside assistance can help you put the spare tire on your vehicle.
Bristol West also offers a
towing and labor service
that differs from roadside assistance. If you choose this option, you can call a service provider of your choice—like the nearest towing company—and then file a claim with Bristol West for reimbursement.
Important note: Roadside assistance is limited to your vehicle and has a specified limit for how much will be covered. The service is only available in some states, so coverage depends on your location.

How to get service from Bristol West roadside assistance

If you have Bristol West’s roadside assistance, put your service request through their claims line at 1 (800) 274-7865. If you have the towing and labor reimbursement coverage, you’ll have to file a reimbursement claim by visiting bristolwest.com’s
claims page
or calling the company.
Be aware: The service is not available in all states if you’re on a road trip.
app screenshot
If you ever need emergency roadside assistance, you’ll need to have easy access to important documents related to your roadside membership.
With
Jerry
, you can upload and access important info—like roadside assistance files, photos, service receipts, and expense receipts—right in the app so they’re always readily available when you need to call for help.

Bristol West roadside assistance costs around $20 per year

You can add the option to an existing policy for $20 a year or sign up with the Infinity DriverClub for free—you’ll just have to pay $60 every time you need the service.

Bristol West roadside assistance vs. AAA: How does it stack up?

When you think of roadside assistance,
AAA
will likely come to mind. Joining AAA for roadside assistance will give you access to towing and labor services, as well as discounts with businesses and other perks. 
Here are some of the main differences between Bristol West and AAA roadside assistance:
iconBristol West
Has one of the cheapest rates for roadside assistance at $20 per year
Provides basic coverage for the most common types of help you’ll probably need, like a jumpstart for a dead battery or a tow
Not available in every state
Mediocre customer service reviews
iconAAA
Starts at $59.99 per year
Offers travel and hotel discounts, plus up to 200 miles of towing, free one-day car rentals, and free passport photos, depending on your membership tier
Available across the U.S
Excellent customer service ratings
Bottom line: It’s usually cheaper and more convenient to have your roadside assistance through your insurance company, but you’ll forgo the bonuses (like travel discounts) that come with a AAA membership.

Is Bristol West roadside assistance worth it? Maybe.

If you’re looking for peace of mind and live in an area where Bristol West’s roadside assistance is available, the service might be a good addition to your current Bristol West policy. But if you travel often and would like a more comprehensive array of coverages plus perks, AAA is the way to go.
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FAQs

Does using Bristol West roadside assistance count as a claim?

No, using roadside assistance doesn’t count as a claim. Keep in mind, though, that roadside assistance is only meant for flat tires and other breakdown events—not collision damage coverage from accidents.

Do I need to be a Bristol West customer to use their roadside assistance?

Yes, you’ll need to have an auto insurance policy with Bristol West before you can add the roadside assistance package.

Does Bristol West Insurance have towing?

Yes, Bristol West offers towing if you sign up for roadside assistance with them. 

How do I contact Bristol West Insurance?

The easiest way to contact Bristol West is by calling 1 (877) 268-7416. 

Is Bristol West a legit insurance company?

Bristol West is a legitimate insurance carrier. That said, it's always a good idea to check for the latest insurance reviews, ratings, and customer feedback to ensure that a company meets your specific needs.

Does Farmers Insurance Group own Bristol West?

Yes, Bristol West is a subsidiary of Farmers Insurance Group.

How much does Bristol West car insurance cost?

Your car insurance rates will depend on your coverage options. For example, if you opt for full coverage auto insurance policy that includes liability insurance, comprehensive and collision coverage, property damage, medical payments, and bodily injury protection, your quotes will be on the higher end. Similarly, your auto insurance rates depend on individual factors like whether you have any traffic violations (such as DUIs) on your driving record or poor credit.

How much is the deductible for Bristol West?

As with every insurance provider, it’s up to you how much you’d like to pay as a deductible. Deductibles can vary based on several factors, including the type of coverage and the individual policy. The most common deductibles are $500 and $1,000.

Does roadside assistance cover rental cars?

Roadside assistance coverage generally applies to the vehicle listed on the policy. If you're renting a car, your personal auto insurance's roadside assistance coverage typically won't extend to the rental vehicle. 

Do most auto insurance companies offer roadside assistance?

Many auto insurance companies offer roadside assistance as an optional coverage or as part of a comprehensive insurance package. Roadside assistance typically provides services such as towing, tire changes, jump-starts, lockout assistance, and fuel delivery when you experience a breakdown or other roadside issues.

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