The state of Louisiana provides free roadside assistance to motorists in
Lake Charles, Shreveport-Bossier City, and
New Orleans. However, since the coverage area is restricted, many drivers choose to pay for additional roadside assistance through a roadside assistance club or
car insurance company for greater peace of mind.
Whether you’re using free roadside assistance from the Louisiana Motorist Assistance Patrol (MAP) or a paid roadside assistance company, you’ll have access to services such as fuel delivery, tire changes, jumpstarts, towing, and more.
Having access to roadside assistance gives drivers peace of mind when they are stranded on the side of the road. However, if you do end up needing to find a towing company near you, here are some of Louisiana’s best roadside assistance providers.
How to get roadside assistance in Louisiana
The best way to get roadside assistance quickly is to be prepared before you get stranded. In other words, have a roadside assistance membership in place and their contact information at the ready.
Roadside assistance is relatively inexpensive whether you get help from clubs like AAA, your insurance company, your vehicle’s automaker, or your credit card. The plus? You’ll be covered even outside of the MAP patrol areas.
Roadside assistance clubs in Louisiana
One of the most notable roadside assistance clubs is the one and only
AAA, but it is also your most expensive option. On average, AAA roadside assistance will cost $60 to $165 per year, depending on the membership type.
Towing service up to three miles a year
On the other hand, if you splurge on the AAA Premier membership, you can get a 200-mile tow and three 100-mile tows, and one-day
free car rental with a tow! Getting a membership with a roadside assistance club is a great choice for peace of mind—especially if you mainly drive outside the MAP patrol area or if your vehicle tends to have mechanical issues often.
No spam or unwanted phone calls · No long forms · No fees, ever
Manufacturers that offer roadside assistance
If you recently purchased a new vehicle, you will likely already have roadside assistance coverage through your car’s manufacturer. Many automakers will offer roadside assistance services with new car purchases up to a certain period or mileage.
Below are a few examples:
Audi: Four years with unlimited mileage
BMW: Four years with unlimited mileage
Ford: Five years or 60,000 miles
Hyundai: Five years with unlimited mileage
Kia: Five years or 60,000 miles
Lexus: Four years or 50,000 miles
Nissan: Three years or 36,000 miles
Tesla: Four years of 50,000 miles
Toyota: Two years with unlimited mileage
Credit card companies that offer roadside assistance
This may come as a surprise to some, but your credit card company may already have roadside assistance benefits available to you! Many major credit card companies offer this benefit, including:
Additionally, all Visa cards offer Roadside Dispatch for a flat fee. Mastercard Roadside Assist is offered with select Mastercard Platinum, World, and World Elite cards but the fees vary depending on the service you use. Unfortunately, American Express cardholders no longer have roadside assistance—this benefit was dropped on January 1, 2020.
Be sure to look over your credit card terms to find out if roadside assistance benefits are available and how you can use them!
Insurance companies that offer roadside assistance
If you’re looking for inexpensive and efficient roadside assistance, your car insurance provider is likely your best bet—especially for those who have an older or used car.
Major car insurance companies, including
Nationwide, have roadside assistance that customers can add to their policies. On average, this benefit will cost drivers an extra $10 to $20 per year.
Along with checking if your insurance company has this add-on, you should also take time to
compare quotes from several insurance providers. Chances are you’ll be able to find a better rate for your current coverage and roadside assistance.
How to find free roadside assistance in Louisiana
The Louisiana Motorist Assistance Patrol is a program provided by the Louisiana Department of Transportation and Development to assist motorists and reduce congestion caused by stalled vehicles. The patrol areas include Baton Rouge (I-10, I-12, and I-110), Lake Charles (I-10), Shreveport-Bossier City (I-20), and New Orleans (I-10).
All drivers in Louisiana can access this free service by contacting local law enforcement at 911.
MAP provides the following basic services for free:
Provide one gallon of fuel
Fill the radiator with water
Provide cellular phone use for additional assistance if needed
If you ever need help on a Louisiana interstate after an emergency, such as an accident or a flat tire, MAP can come to your rescue. MAP operators are qualified first responders and can act quickly to dispatch emergency medical services, tow trucks, law enforcement, and other service providers promptly.
However, keep in mind that the main goal of MAP is to improve traffic flow and provide safety and comfort to stranded drivers. This means that more extensive services from other roadside assistance providers will not be available.
Jerry blew my mind, honestly. From start to finish, using the app took me 10 minutes and I ended up with $100 in savings a month. Best of all, customer service answered all my questions about rental car reimbursement and roadside assistance.” —Savanna R.