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Main Street America Car Insurance Review
(Oct 2024)

In Jerry's Comprehensive 2023 Insurance Company Study, Main Street America Insurance Group ranks 4th among the top car insurance providers based on the Jerry research team's analysis of real customer reviews.
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R.E. Fulton
Licensed Insurance Agent —Senior Content Writer
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Reviewed by Josh Damico, Vice President Insurance Operations
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Edited by Lina Zhang, Licensed Insurance Agent, VP of Operations

Comprehensive Main Street America Car Insurance Review

Main Street America—or Main Street America Insurance Group—is one of the top car insurance providers of 2023, according to first-hand customer reviews analyzed by
Jerry’s
research team.  
Here’s a breakdown of how our verified Main Street America policyholders ranked Main Street America (note that the following survey results apply to Main Street America Protection in Florida):
4.7
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53 Reviews
5 Stars
84.91%
4 Stars
0%
3 Stars
15.09%
2 Stars
0%
1 Star
0%

So, is Main Street America a good insurance company?

Yes, as a member of the American Family Insurance (AMFAM) Group, Main Street America is known for its great customer service and claims handling.
Our experts analyzed real Main Street America reviews, and customers had great things to say. Our results showed that 85% of respondents had positive feedback, with no negative reviews and 14% neutral responses. For context, the national average is 64% for positive reviews and 18.5% for negative reviews.
The good: Customers like Main Street America’s wide range of insurance products, easy-to-reach customer service representatives, and flexible billing options.
The other side: Main Street America does not offer SR-22s, rideshare coverage, or gap coverage. Plus, you can’t request a quote online. Instead, you’ll have to speak to a Main Street America agent.
As part of our survey, we asked Main Street America policyholders in Florida to rate the insurance carrier on cost, claims experience, customer service, and the renewal process. 
See for yourself how Main Street America’s ratings compared to the national average of all companies surveyed below:
CriteriaMain Street America's RatingIndustry Average
Overall
4.7
4.1
Cost / Price
3.6
3.8