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Madison Mutual Car Insurance Review
(Apr 2024)

Madison Mutual Insurance Company (MMIC) ranks 6th among auto insurers in 2023, according to Jerry's experts who analyzed reviews from real customers among 120 companies nationwide.
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R.E. Fulton
Licensed Insurance Agent —Senior Content Writer
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Reviewed by Josh Damico, Vice President Insurance Operations
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Edited by Lina Zhang, Licensed Insurance Agent, VP of Operations

Comprehensive Madison Mutual Car Insurance Review

Madison Mutual Insurance Company (MMIC) is one of the highest ranked auto insurance companies in 2023, based on first-hand reviews from real customers. 
After reviewing the results from over 120 insurance companies across all 50 states, our experts ranked Madison Mutual 6th when compared to companies of a similar size and popularity. 
Below is a breakdown of how current Madison Mutual policyholders rated their experience:
4.4
red starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred stargray stargray stargray stargray stargray stargray star
56 Reviews
5 Stars
60.71%
4 Stars
19.64%
3 Stars
19.64%
2 Stars
0%
1 Star
0%
Over the last 18 months,
Jerry’s
team of experts conducted one of the largest car insurance surveys in the US. This review is based on data collected and analyzed from over 18,000 real policyholder’s experience with some of the top insurance providers. 
When surveying, we made sure to ask about key topics, such as their insurance agency’s customer service, claims handling, renewal process, and more. 

So, is Madison Mutual a good insurance company?

Yes, MMIC is a good insurance company with a high star rating. 
From analyzing over 5,000 real customer reviews on Madison Mutual, we discovered that the majority of policyholders had positive experiences, quickly surpassing the national average of 64%. 
The good: Most of the positive reviews for Madison Mutual focused on customer service and cost. Other qualities Madison Mutual customers valued were:
  • Smooth and easy
    insurance claims
    process
  • Affordable costs for
    full coverage
    and minimum insurance options
  • Quick and friendly customer service interactions
The other side: Negative reviews typically focused on price increases when filing for a renewal policy, even after being long term customers. 
With this insight, we asked policyholders to rank Madison Mutual on their cost effectiveness, client interactions, and renewal process. 
Check out how they rated MMIC against the national average for all 120 surveyed companies: 
CriteriaMadison Mutual's RatingIndustry Average
Overall
4.7
4.1
Cost / Price
5
3.8