experts conducted one of the nation's most extensive reviews to collect car insurance information over 18 months. We surveyed over 18,000 policyholders from all 50 states, asking them about their experience with their insurance company’s customer service, renewal process, claims handling, and more.

So, is Hugo a good insurance company?

Yes—especially for drivers who want temporary or short-term car insurance. If you want the flexibility of car insurance coverage when you want it, Hugo is for you.

Instead of billing customers monthly or every six months, Hugo allows policyholders to make micropayments, so they get three days of insurance coverage and the daily rates are low. Customers can pay for longer policies that last weeks or months. Customers who don’t frequently drive can turn off their insurance and save money!

According to our survey of Hugo Insurance policyholders, 87.5% had a positive impression of the company, while only 8% had a negative association and 4% were neutral. To put things in perspective, 64% positive to 18.5% is the national average ratio—so Hugo is doing a great job!

The good: Hugo provides affordable insurance for people who don’t drive every day. Customers don’t feel tied to a policy that they have to renew every six months. Other positives include:

Hugo offers full coverage in some states for drivers who want more than just liability

The company model allows you to pay as you go

You can easily adjust your coverage dates, amounts, or insurance types

The not-so-great:

The company might not offer insurance coverage in your state

Hugo Insurance does not offer discounts

High-risk drivers might not be able to find the coverage they need

Hugo doesn’t offer renter’s or homeowner’s insurance, so you can’t bundle policies

Jump to:

Hugo Car Insurance Reviews

Hugo Pros and Cons

Our survey asked Hugo Insurance drivers to rate the company on its cost, customer service, claims process, renewal, and overall satisfaction.

See how Hugo Insurance’s ratings compared to the national average of all companies surveyed below:

Criteria	Hugo's Rating	Industry Average
Overall	4.4	4.1
Cost / Price	3.7	3.8

Car Insurance

Home & Renters Insurance

Car Repair Estimates

Read Car Content

Jerry Data & Research

Hugo Car Insurance Review(Sep 2024)

Comprehensive Hugo Car Insurance Review

So, is Hugo a good insurance company?

Hugo Car Insurance Review
(Sep 2024)