How to Cancel Travelers Insurance: A Step-By-Step Guide

You can cancel your Travelers insurance policy by calling their toll-free number, by mail, or in person at an office.
Written by Matt Terzi
Reviewed by Jaya Anandjit
allows policyholders to cancel their
car insurance
coverage via phone call at 1-800-842-5075, by mail with a formal letter, or in-person at a Travelers office near you.

How to cancel your Travelers insurance at any time

You can cancel your Travelers insurance policy at any time, even if your coverage was recently purchased. While you don’t need to wait till your renewal date comes around, you will need to secure a new car insurance policy before you cancel your existing Travelers coverage. 
Here are a few key terms, conditions, and exclusions that you should look into before deactivating your Travelers auto insurance policy:
Ask about cancellation fees: In some states, Travelers charges a $20 to $50 cancellation fee for early cancellations.
Determine your refund eligibility: Travelers will reimburse you for the unused portion of your prepaid auto insurance policy when you process a cancellation. You will need to contact Travelers to uncover the exact refund amount that you’ll receive.
Keep in mind that if you cancel your Travelers policy without setting up a new policy beforehand, Travelers will report a coverage lapse to the Department of Motor Vehicles (DMV). Before canceling, be sure to activate a new policy and have the name of your new insurance provider ready.
It’s typically a wise choice to cancel your Travelers car insurance if:
You found a cheap car insurance policy from a different auto insurance provider
Another insurance company offers you
a bundling offer
for auto and homeowners insurance, life insurance, or renters insurance
You are
selling your vehicle
and don’t plan on owning another vehicle in the future
With this said, if you don’t have a new car insurance policy lined up, don’t cancel your Travelers insurance immediately. First, be sure to research
car insurance quotes
to find out if canceling your Travelers insurance plan will save you money over time.
With the
app, you can compare your current Travelers rate with free quotes from other car insurance companies, explore coverage options, adjust deductibles, and activate your new policy to avoid a coverage lapse. 

Keep your insurance active when you sell your car

If you’re canceling your Travelers car insurance policy because you’re selling your vehicle, you’ll still need insurance if you plan to own a vehicle in the future. A period without insurance—AKA a coverage lapse—can lead to high future insurance rates, even if you didn’t own a vehicle during that time. 
Instead of canceling your Travelers policy, consider transitioning to
a non-owner policy
when you sell your vehicle. Travelers offers non-owner car insurance for drivers who want to maintain their coverage and ensure a better rate on a new insurance policy for a future vehicle.

The 3 ways to cancel Travelers car insurance

You can call 1-800-842-5075 to speak to a customer service representative to cancel your Travelers insurance policy. You’ll need your policy number, an effective policy cancellation date, and details of your new replacement policy if applicable.
To cancel your insurance policy by mail, you can send Travelers a formal letter including your name, policy number, end date, and replacement policy details if applicable. You will need to address the letter to Travelers, P.O. Box 500, Hartford, CT 06102.
Travelers gives policyholders the choice to cancel their insurance with a Travelers agent in person. To do so, you’ll need to visit your local Travelers insurance agency. 
Travelers does not offer an option to cancel your insurance online or through a mobile app. However, if you set up a new auto insurance policy through the Jerry app, Jerry’s insurance agents can facilitate the cancellation process for your old Travelers policy.

Does Travelers charge cancellation fees?

In some cases, yes. Travelers does not publicly confirm a fee for early cancellations, but policyholders in some states are charged between $20 to $50 for canceling their coverage mid-policy. 

Does Travelers refund if you cancel early?

Yes, but the refund amount will vary based on your state laws and whether your cancellation incurred a fee. If you paid your insurance premiums on a monthly basis rather than in full, you likely won’t be eligible for a refund. 
If you are eligible for a refund, Travelers will reimburse you via your original payment method. For example, if you paid with your credit card, you will receive the charge back to your account. Similarly, if you signed up for automatic payments through your bank account, the money will be refunded there.
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How do I cancel my Travelers insurance policy?

You can cancel your Travelers insurance policy via the following methods: 
  • By phone: Call Travelers at their toll-free phone number; 1-800-842-5075
  • In person: Visit a Travelers Insurance Agency and connect with a local agent. 
  • By mail: Send a formal letter to Travelers, P.O. Box 5600, Hartford, CT 06102

Can I cancel my Travelers insurance policy online? 

Travelers does not offer an option to cancel your insurance policy online or through a mobile app. To cancel your Travelers insurance policy, you will need to either visit a Travelers insurance agency in person, call Travelers at 1-800-842-5075, or mail a letter to Travelers, P.O. Box 5600, Hartford, CT 06102. 

Can I cancel my Travelers insurance any time?

Yes, you can cancel your Travelers insurance at any time. Depending on your state and policy, you may be required to pay a fee for an early cancellation.  

What happens if I cancel my Travelers car insurance without a new policy?

If you cancel your Travelers car insurance policy before setting up new coverage from a different provider, your auto insurance will lapse. If your coverage lapses, you will be viewed as a risky policyholder and your future car insurance costs will be higher. 
Plus, you’ll be driving without insurance, which is illegal in most states and Washington, D.C.

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