Travelers allows policyholders to cancel their car insurance coverage via phone call at 1-800-842-5075, by mail with a formal letter, or in-person at a Travelers office near you.
How to cancel your Travelers insurance at any time
You can cancel your Travelers insurance policy at any time, even if your coverage was recently purchased. While you don’t need to wait till your renewal date comes around, you will need to secure a new car insurance policy before you cancel your existing Travelers coverage.
Here are a few key terms, conditions, and exclusions that you should look into before deactivating your Travelers auto insurance policy:
- Ask about cancellation fees: In some states, Travelers charges a $20 to $50 cancellation fee for early cancellations.
- Determine your refund eligibility: Travelers will reimburse you for the unused portion of your prepaid auto insurance policy when you process a cancellation. You will need to contact Travelers to uncover the exact
refund amount that you’ll receive.
DON’T CANCEL WITHOUT A NEW POLICYKeep in mind that if you cancel your Travelers policy without setting up a new policy beforehand, Travelers will report a coverage lapse to the Department of Motor Vehicles (DMV). Before canceling, be sure to activate a new policy and have the name of your new insurance provider ready.
Learn more: How a coverage lapse could affect you in the long run
It’s typically a wise choice to cancel your Travelers car insurance if:
- You found a cheap car insurance policy from a different auto insurance provider
- Another insurance company offers you a bundling offer for auto and homeowners insurance, life insurance, or renters insurance
- You are selling your vehicle and don’t plan on owning another vehicle in the future
With this said, if you don’t have a new car insurance policy lined up, don’t cancel your Travelers insurance immediately. First, be sure to research car insurance quotes to find out if canceling your Travelers insurance plan will save you money over time.
Keep your insurance active when you sell your car
If you’re canceling your Travelers car insurance policy because you’re selling your vehicle, you’ll still need insurance if you plan to own a vehicle in the future. A period without insurance—AKA a coverage lapse—can lead to high future insurance rates, even if you didn’t own a vehicle during that time.
Instead of canceling your Travelers policy, consider transitioning to a non-owner policy when you sell your vehicle. Travelers offers non-owner car insurance for drivers who want to maintain their coverage and ensure a better rate on a new insurance policy for a future vehicle.
Learn more: Ready to Cancel Car Insurance? Read This First
The 3 ways to cancel Travelers car insurance
BY PHONE
You can call 1-800-842-5075 to speak to a customer service representative to cancel your Travelers insurance policy. You’ll need your policy number, an effective policy cancellation date, and details of your new replacement policy if applicable.
BY MAIL
To cancel your insurance policy by mail, you can send Travelers a formal letter including your name, policy number, end date, and replacement policy details if applicable. You will need to address the letter to Travelers, P.O. Box 500, Hartford, CT 06102.
IN PERSON
Travelers gives policyholders the choice to cancel their insurance with a Travelers agent in person. To do so, you’ll need to visit your local Travelers insurance agency.
Travelers does not offer an option to cancel your insurance online or through a mobile app. However, if you set up a new auto insurance policy through the Jerry app, Jerry’s insurance agents can facilitate the cancellation process for your old Travelers policy.
Learn more: How to get a car insurance refund when you cancel early
Does Travelers charge cancellation fees?
In some cases, yes. Travelers does not publicly confirm a fee for early cancellations, but policyholders in some states are charged between $20 to $50 for canceling their coverage mid-policy.
Does Travelers refund if you cancel early?
Yes, but the refund amount will vary based on your state laws and whether your cancellation incurred a fee. If you paid your insurance premiums on a monthly basis rather than in full, you likely won’t be eligible for a refund.
If you are eligible for a refund, Travelers will reimburse you via your original payment method. For example, if you paid with your credit card, you will receive the charge back to your account. Similarly, if you signed up for automatic payments through your bank account, the money will be refunded there.
FAQ
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How do I cancel my Travelers insurance policy?
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Can I cancel my Travelers insurance policy online?
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Can I cancel my Travelers insurance any time?
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What happens if I cancel my Travelers car insurance without a new policy?
Matt Terzi is an insurance writer with over 15 years of writing experience. Matt has written on topics ranging from politics to civil rights advocacy, but his passion for road trips and fierce advocacy for consumers led him to focus his skills on insurance and automotive writing. Since 2021, Matt has authored nearly 500 articles for Jerry on topics ranging from how car insurance discounts work to what dashboard warning lights mean. Before coming to Jerry, Matt created content for businesses like TentandTable.com and Reverb Press.
Jaya Anandjit is an insurance writer specializing in car insurance, car maintenance, and personal finance. Jaya’s mission is to create and optimize content that helps car owners save time and money. To this end, Jaya has written over 100 articles that help drivers with everything from choosing the best insurance coverage to troubleshooting common car problems. Jaya has also written thoughtful reviews that help car buyers make informed vehicle purchases. Prior to joining Jerry’s editorial team, Jaya worked as a digital marketing manager for clients including Clothing Room MTL and The ResourceHub.
