Comprehensive State Farm Car Insurance Review
Jerry's 2023 review of insurance companies indicated that State Farm - the largest auto insurer in America - earned favorable rating, especially when it comes to handling claims.
Here's how actual State Farm policyholders:
5 Stars
45.47%
4 Stars
21.98%
3 Stars
17.55%
2 Stars
6.2%
1 Star
8.81%
So, is State Farm a good insurance company?
We examined over 1,300 real State Farm customer reviews and discovered that over 70.7% of those reviews were positive, while just 12.75% were negative.
When compared to the average of 64% positive reviews and 18.54% negative reviews across all categories, it's easy to see why State Farm ranked so highly in our survey.
The positive: State Farm received mostly favorable comments, with praise directed at the company's cheap car insurance rates
and helpful customer service. Many State Farm policyholders mentioned: Lower rates compared to the national average
Wide range of reliable discounts
Lots of coverage for rental cars
and travel costs
The negative: On the flip side, complaints typically focused on being unable to add on optional coverages like gap insurance or accident forgiveness. Other negative reviews mentioned:
Difficulty using the mobile app
Rate increases despite a clean driving record
Mixed experiences with State Farm agents