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Farmers Car Insurance Review
(Apr 2024)

Jerry's research team analyzed first-hand reviews and found that Farmers Insurance stands out as a strong choice within the list of the top ten largest auto insurance companies in 2023.
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R.E. Fulton
Licensed Insurance Agent —Senior Content Writer
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Reviewed by Josh Damico, Vice President Insurance Operations
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Edited by Lina Zhang, Licensed Insurance Agent, VP of Operations

Comprehensive Farmers Car Insurance Review

Farmers Insurance is a solid pick among the top ten biggest auto insurance companies of 2023, according to first-hand reviews analyzed by
Jerry
’s research team.
Jerry
experts conducted one of the nation's most extensive reviews to collect car insurance information over 18 months. We surveyed over 18,000 policyholders from all 50 states, asking them about their experience with their insurance company’s customer service, renewal process, claims handling, and more. 
Here's how verified Farmers Insurance policyholders rated the company:
3.9
red starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred stargray stargray stargray stargray stargray stargray stargray stargray stargray stargray stargray star
270 Reviews
5 Stars
45.56%
4 Stars
21.85%
3 Stars
18.89%
2 Stars
4.44%
1 Star
9.26%

So, is Farmers a good insurance company?

Overall, yes.
Among the 200 reviews we analyzed, 69% were overwhelmingly positive, while only 13% were negative. 
Compared to the average rate of satisfaction among the other companies we surveyed (64% positive to 18.54% negative), Farmers Insurance is slightly ahead of the pack.
The good: Farmers Insurance is well-balanced, returning a solid score in all five categories.
  • Caring insurance agents
  • Convenient, reasonable free quotes
  • Large insurance product selection and plan flexibility
On the other hand: Farmers doesn’t excel in any category, so you’re bound to encounter a hiccup at some point.
We asked policyholders to rate Farmers Insurance on its cost, customer service, claims process, purchase, renewal, and overall satisfaction.
Below are Farmers Insurance's ratings compared to the national average of all the companies we surveyed:
CriteriaFarmers's RatingIndustry Average
Overall
4
4.1
Cost / Price
3.5
3.8