Why is my Mercedes Bluetooth not working?

I tried to jam to my favorite playlist on my commute, just like I do every morning, but for some reason, my music wouldn’t play in my car. Can you tell me why my Mercedes Bluetooth isn’t working?

Pat Roache · Updated on
Reviewed by Shannon Martin, Licensed Insurance Agent.
Not being able to listen to your favorite music is a subpar way to start your day—here’s hoping it gets better with an easy fix! There are a few easy explanations as to why your
Bluetooth is not working, but they’ll all require some troubleshooting. Check the following the next time you’re in your car:
  • Is your device’s Bluetooth on?: We know it may seem obvious, but it’s worth checking that you didn’t forget to turn your device’s Bluetooth back on after turning it off for some reason.
  • Resetting your device’s Bluetooth: If your device’s Bluetooth was on, you may just need to turn it off and back on again then try reconnecting to your Mercedes’s Bluetooth from your phone.
  • Resetting your Bluetooth connection: If your device’s Bluetooth was on, you may just need to disconnect and reconnect your device. You can usually do this by forgetting the device on your phone and deleting a phone on your Mercedes’s infotainment system, then re-adding the device.
If none of these work then you may be facing an issue with your device’s Bluetooth connectivity, or a bigger
car repair
needed on your Mercedes’s radio and infotainment software. You can purchase a
Bluetooth adapter
in the meantime if it’s the latter, but you probably shouldn’t wait to get your car checked out. The last thing you want is for this minor issue to develop into a bigger problem.
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Jerry partners with more than 50 insurance companies, but our content is independently researched, written, and fact-checked by our team of editors and agents. We aren’t paid for reviews or other content.

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