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How Do You Contact Toyota Customer Service?

I want to talk about certain features in my car that I think could be dangerous. What’s the easiest way to get in touch with Toyota customer service?

avatar
Liz Jenson · Updated on
Reviewed by Shannon Martin, Licensed Insurance Agent.
While the official
Toyota
headquarters is located in Japan, you can contact the U.S. location a few different ways. To contact Toyota, you can try:
  • Calling customer support at 1-800-331-4331 between 8 AM and 8 PM ET on weekdays and 9 AM and 7 PM ET on Saturdays
  • Sending a fax to 310-468-7814
  • Sending an email by visiting toyota.com/support and clicking the Email Us link
  • Sending a letter to Toyota Motor Sales, USA, Inc., P.O. Box 259001, Plano, TX 75025-9001
If you’d like to contact the headquarters in Japan, you can send a letter to Toyota Head Office, 1-4-18 Koraku, Bunkyo-ku, Tokyo 112-8701, Japan.
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