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How do I install the VW infotainment system update?

My VW keeps telling me that a software update is available, but I don’t know how to actually download it. How do I install the VW infotainment system update?

avatar
Melanie Krieps Mergen · Updated on
Reviewed by Shannon Martin, Licensed Insurance Agent.
Fortunately, updating your VW’s infotainment system software isn’t very difficult, but it may take a while to download, depending on the size and scale of the update. 
All you have to do is follow these instructions:
  • Press the “Update available” notification on your Volkswagen’s multimedia display screen.
  • When prompted, tap the “Download” button. It may ask for confirmation, in which case you’ll need to tap “Yes.”
  • While your car runs, the infotainment system software update will download in the background—turning off the car will cause the download to pause, so it may take a few trips before the download is complete.
  • Once the download has finished, shut off your car. The infotainment screen will then display a prompt to start the update installation—tap “Start” to begin.
  • Wait for the installation to finish—most updates only take around 15 minutes.
If you follow these instructions, you should be able to install your VW’s infotainment system software upgrade without issue. Alternatively, you can also visit your local Volkswagen dealership and have them perform an in-person software update for you.
MORE:
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